TREAY PERAZZO
Coolidge,AZ
Summary
An experienced, driven, and accomplished Operational Management Professional, with a wealth of experience while working for leading, high-profile companies. Possesses excellent business acumen, has led and motivated diverse teams, and consistently meets the highest organizational and project expectations.
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Program Facilitator
CoreCivic Saguaro Correctional Facility/Elloy Detention Facility
07.2024 - Current
- Trained and certified for multiple groups such as 19-week course 'Go Further,' 13-week course 'Victim Impact,' 'CBISA (Cognitive Behavior Therapy Substance Abuse), TFAC (Thinking for a Change), ART (Anger Retention Therapy)
- Facilitate groups including Hawaii Inmates, Idaho inmates and Montana Inmates
- Held up to 54 clients a week
- Covered for other program facilitators with their assigned groups
- Developed lesson plans for each group
S.O.R.T. member
CoreCivic Saguaro Correctional Facility/Elloy Detention Facility
07.2024 - Current
- Reported to Sr Commander Captain Nicholas Cabello, Sr Commander Felix Landavazo, and 2nd Commander lieutenant Robert Smith
Correction Officer
Elloy Detention/Saguaro Correctional Facility
09.2023 - Current
- Able to communicate with all Inmates in a professional manner and have built a great rapport with all different contracts such as Hawaii, Montana, and Idaho
- Knowledge of all 3 different contracts with Hawaii, Idaho, and Montana
- Worked in multiple positions at a high level such as utility officer, general population pod officer (All levels including high), segregation pod/floor officer, recreational officer, Hotel/November Unit Control, Hospital Watch, Constant Watch, Hospital Runs, Cell Extractions
- Code 1 and 2 responder while working as a POD officer and Utility officer
- Certification and Training include - Fire Arms Safety and Handling trained, Arms Certified (Pistol and 12 gage shotgun) (45/46 MM), Oleoresin Capsicum (OC) level 3 fog/spray certified, Safe Munitions certified, Defense Tactics, CPR & AED Certified, Communication De-Escalation, First Aid and Medical Referrals, Suicide Prevention and Intervention certified, Gas Mask fit tested certified, Group Facilitation certified, Motivational Interviewing certified, Use of Restraints certified, Hawaiian Culture trained, CoreCivic Harassment and Code Of Ethics trained, Multiple (13 sessions) Evidence Based Practices (EBT) trained, Suicide Cut Down Tool certified, Security Threat Groups trained, Team Building Trained, Critical Response trained, Crime Scene and Evidence Collection trained, Illegal Drug Use & Substance Abuse trained
- S.O.R.T
- Academy certified (10-day training)
- Go Further certified (19 Week course)
- Victim Impact certified (13-week course)
- CBISA certified (Cognitive Behavior Intervention Substance Abuse)
- ART certified (Anger Retention Therapy)
Sr Account Manager
Green Lending Wholesale
Tustin, California
01.2022 - 12.2022
- Company Overview: Tustin, California
- Directly responsible for account management, managing assigned loan pipeline, reviewing loan conditions and documentation, maintaining loan records, and handling a wide variety of special projects
- Ensures prompt and efficient service to assigned account executives and mortgage brokers
- Reviews conditions and documentation to guarantee that all underwriting requirements and conditions are satisfied prior to clear-to-close
- Tustin, California
Account Manager
Excelerate Capital
Newport Beach, California
01.2021 - 12.2022
- Company Overview: Newport Beach, California
- Directly responsible for account management, managing assigned loan pipeline, reviewing loan conditions and documentation, maintaining loan records, and handling a wide variety of special projects
- Ensures prompt and efficient service to assigned account executives and mortgage brokers
- Reviews conditions and documentation to guarantee that all underwriting requirements and conditions are satisfied prior to clear-to-close
- Newport Beach, California
Account Manager
SPROUT MORTGAGE
Irvine, California
01.2020 - 12.2021
- Company Overview: Irvine, California
- Directly responsible for account management, managing assigned loan pipeline, reviewing loan conditions and documentation, maintaining loan records, and handling a wide variety of special projects
- Ensures prompt and efficient service to assigned account executives and mortgage brokers
- Reviews conditions and documentation to guarantee that all underwriting requirements and conditions are satisfied prior to clear-to-close
- Irvine, California
- Selected Accomplishments and Initiatives: Has held a 100-plus loan pipeline with 70% pull-through
- Grew business to help sales and developed a sales program guide for all account managers
- As a result of consistent accomplishment, was invited to all an all-executive managers' dinner
Landscaping Specialist
3 B'S LANDSCAPING
Scottsdale, Arizona
01.2019 - 12.2020
- Company Overview: Scottsdale, Arizona
- Responsible for onsite landscaping, lawn care, trimming brush, truck operation, new irrigation system implementation, preparing employee payroll, loading trucks with tools, and vehicle and equipment maintenance
- Scottsdale, Arizona
Operations Supervisor
RESIDENCE IN BY MARRIOTT
San Diego, California
01.2019 - 12.2019
- Company Overview: San Diego, California
- Responsible for managing daily property operations, staff training and supervision, workflow coordination, staff performance evaluation, dealing with escalated guest and employee issues, and guest relations
- San Diego, California
Home Lending Ops Intake Specialist - Retail
EVERBANK/TIAA
Irvine, California
01.2016 - 12.2019
- Company Overview: Irvine, California
- Responsible for reviewing incoming files (to ensure that minimum requirements were met), conducting quality audits, assigning loan files, providing updates to management on issues and trends (to better process), and other related assignments
- Quality audits resulted in 98% accuracy, with loan files attaining 100% accuracy
- Irvine, California
Program Tech Lead/Operations Manager
RECOVERY INSTITUTE OF AMERICA RIOA
San Juan Capistrano, California
01.2016 - 12.2016
- Company Overview: San Juan Capistrano, California
- Responsible for leading 1.5-hour process group (with 12-15 clients in attendance and chart in KIPU), conflict resolution, employee scheduling, orientation and education, and business development
- San Juan Capistrano, California
Dinner Cook/Trainer
DISNEYLAND CALIFORNIA ADVENTURE
Anaheim, California
01.2012 - 12.2015
- Company Overview: Anaheim, California
- Responsible for food preparation, training new personnel, personal training guideline development and implementation, staff performance evaluation, quality control, and other culinary functions
- Anaheim, California
Unit Lead Manager
BANK OF AMERICA
Simi Valley, California
01.2010 - 12.2011
- Company Overview: Simi Valley, California
- Responsible for managing daily unit operations, staff training and supervision, talent acquisition, performance development plan execution, and other leadership functions
- Established and Built QC Audit Department, and managed a QC audit team of 23 auditors, three team managers, and two leads in three different offices
- Simi Valley, California
Operations Manager/Lead Negotiator/Trainer
SADR & BARRERA APLC
San Diego, California
01.2009 - 12.2010
- Company Overview: San Diego, California
- Responsible for operational management, staff training and development, negotiating with banks for loan medications, and new operations process flow development and deployment
- Successfully negotiated modifications for over 70 clients and trained and mentored Case Evaluations in negotiation skills
- San Diego, California
Process Flow/Operations Supervisor
JP Morgan Chase Home Finance
Orange, California
01.2008 - 12.2009
- Company Overview: Orange, California
- Orange, California
Operations Manager
GE Money Bank
Costa Mesa, California
01.2005 - 12.2007
- Company Overview: Costa Mesa, California
- Costa Mesa, California
Regional Production Manager
Argent Mortgage
Orange, California
01.2003 - 12.2005
- Company Overview: Orange, California
- Orange, California
Senior Loan Processor
IndyMac Bank
01.2002 - 12.2003
Education
Health Education Studies -
Northern Arizona University
Flagstaff, ArizonaBusiness Management Studies -
Central State University
Wilberforce, OhioBusiness Management Studies -
Phoenix Community College
Phoenix, ArizonaSkills
- Encompass
- SX3
- LoanQuest
- Edesk
- LINCS
- EMAGIC
- CLC
- AS-400
- ERS
- LPS Desktop
- Outlook
- Lotus Notes
- COATS
- Excel
- PowerPoint
- Word
- And other systems and platforms
- Perimeter control
- Belongings inspection
- Inmate monitoring
- Incident prevention
- Substance abuse
- Crisis management
- Inmate classification
- Behavioral disorders
- Self-defense tactics
- Continuing education
- Physical fitness
- First aid training
- Crisis prevention intervention (CPI)
- Safety and security enforcement
- Strategic planning and organization
- Contraband inspections
- Suicide prevention
- Central and pod control
- Radio communication
- Restraint techniques
- Evidence preservation
- Weapons training
- Firearm operations trained
- Excellent problem solver
- Self-defense techniques
- Facility security
- Occupational hazards and safety precautions
- Cultural sensitivity
- Staff management
- Trained in defensive tactics
- Conflict resolution skills
- Safety
- Crime prevention
- Prisoner transport
- Relationship building and management
- Gang awareness
- Inmate behavior modification tactics
- Integrity maintenance
- Patrol procedures
- Crisis intervention training
- First aid and CPR certified
- Security procedures
- Correctional facility procedures
- Policy enforcement
- Mental health awareness
- Search and seizure procedures
- Observation
- Emergency management
- Program coordination
- Firearms proficiency
- Inmate rights
- Ethical standards of conduct
- De-escalation techniques
- Emergency response
- Inmate supervision
Certification
- GE B.E.L.S. (Building Essential Leadership Skills)
- GE C.A.P. (Change Management Process Training)
- GE Green Belt Certified
- RAD-T Certified
- CPR Certified
- Certified in CPR and AED
- Fire Arms Safety and Handling Trained
- Arms (9mm pistol, 12 gauge shotgun, 46/47mm)
- Oleoresin Capsicum (OC) level 3 fog/spray
- S.O.R.T. Academy (10 day training)
- Safe Munitions
- Defense Tactics
- Communication De-Escalation
- First Aid and Medical Referrals
- Suicide Prevention and Intervention
- Gas Mask Fit Tested
- Group Facilitation
- Motivational Interviewing
- Use of Restraints
- Hawaiian Culture
- CoreCivic Harassment and Code of Ethics
- Multiple Evidence Based Practices (EBT)
- Suicide Cut-Down Tool
- Security Threat Groups
- Team Building
- Critical Response
- Crime Scene and Evidence Collection
- Illegal Drug Use and Substance Abuse
- Go Further Certified (19 week course)
- Victim Impact Certified (13 week course)
- CBISA (Cognitive Behavioral Intervention Substance Abuse) Certified
Honorsandawards
GE Americas Award Winner (2006)
Timeline
Program Facilitator
CoreCivic Saguaro Correctional Facility/Elloy Detention Facility
07.2024 - Current
S.O.R.T. member
CoreCivic Saguaro Correctional Facility/Elloy Detention Facility
07.2024 - Current
Correction Officer
Elloy Detention/Saguaro Correctional Facility
09.2023 - Current
Sr Account Manager
Green Lending Wholesale
01.2022 - 12.2022
Account Manager
Excelerate Capital
01.2021 - 12.2022
Account Manager
SPROUT MORTGAGE
01.2020 - 12.2021
Landscaping Specialist
3 B'S LANDSCAPING
01.2019 - 12.2020
Operations Supervisor
RESIDENCE IN BY MARRIOTT
01.2019 - 12.2019
Home Lending Ops Intake Specialist - Retail
EVERBANK/TIAA
01.2016 - 12.2019
Program Tech Lead/Operations Manager
RECOVERY INSTITUTE OF AMERICA RIOA
01.2016 - 12.2016
Dinner Cook/Trainer
DISNEYLAND CALIFORNIA ADVENTURE
01.2012 - 12.2015
Unit Lead Manager
BANK OF AMERICA
01.2010 - 12.2011
Operations Manager/Lead Negotiator/Trainer
SADR & BARRERA APLC
01.2009 - 12.2010
Process Flow/Operations Supervisor
JP Morgan Chase Home Finance
01.2008 - 12.2009
Operations Manager
GE Money Bank
01.2005 - 12.2007
Regional Production Manager
Argent Mortgage
01.2003 - 12.2005
Senior Loan Processor
IndyMac Bank
01.2002 - 12.2003
Health Education Studies -
Northern Arizona University
Business Management Studies -
Central State University
Business Management Studies -
Phoenix Community College