Creetawa Faison
Kissimmee,FL
Summary
Dedicated Ride Attendant experienced in ensuring guest safety and delivering positive experiences. Enhanced operational efficiency through organized troubleshooting and effective resolution of issues. Focused on fostering relationships and maintaining high standards of customer service while upholding safety protocols.
Overview
9
9
years of professional experience
2018
2018
years of post-secondary education
Work History
Attractions Operator
Universal Orlando
Orlando, Florida
01.2023 - Current
- Monitored ride operations, conducted safety checks, and ensured equipment functionality for safe guest experiences.
- Operated attractions to guarantee guest safety and maximize enjoyment throughout their visit.
- Provided exceptional customer service, addressing guest inquiries and concerns promptly.
- Engaged with guests to elevate their experience and effectively promote park offerings.
Food and Beverage Attendant
Walt Disney World Resort
Orlando, Florida
06.2022 - 01.2023
- Delivered exceptional service to guests, enhancing overall dining experience.
- Processed guest orders accurately and efficiently, ensuring timely service.
- Maintained cleanliness and organization of food service stations.
- Collaborated with team members to maintain smooth operations during busy periods.
- Assisted in food preparation and presentation for various events.
Attractions Operator
SeaWorld Parks & Resorts Orlando
Orlando, FL
02.2022 - 07.2022
- Operated attractions to enhance guest safety and maximize enjoyment during experiences.
- Operated ride with attention to proper functioning and safety as guests get on and off ride.
- Monitored ride operations, conducted safety checks, and ensured equipment functionality to maintain safe experiences.
- Reported maintenance issues to ensure timely repairs and minimize downtime of attractions.
- Provided exceptional customer service by promptly addressing guest inquiries and concerns, improving overall visitor satisfaction.
Attractions Operator
Universal Orlando Studios
Orlando, FL
01.2021 - 10.2021
Sales Associate
Walmart
Kissimmee, Florida
03.2017 - 08.2019
- Guided customers in selecting products to meet their needs.
- Executed accurate transactions at cash register to ensure customer satisfaction.
- Arranged merchandise on sales floor to enhance visibility and accessibility.
Education
Rossview High School
Clarksville, TNSkills
- Safety compliance
- Ride operations
- Equipment maintenance
- Guest engagement
- Safety inspections
- Customer service
- Conflict resolution
- Operational efficiency
- Team coordination
- Attention to detail
- Effective communication
- Problem solving
- Time management
- Equipment operation proficiency
Timeline
Attractions Operator
Universal Orlando
01.2023 - Current
Food and Beverage Attendant
Walt Disney World Resort
06.2022 - 01.2023
Attractions Operator
SeaWorld Parks & Resorts Orlando
02.2022 - 07.2022
Attractions Operator
Universal Orlando Studios
01.2021 - 10.2021
Sales Associate
Walmart
03.2017 - 08.2019
Rossview High School