Creighton Sanders
Operations Manager
Garland,TX
Summary
Accomplished Project/Operations Manager with 22 years of expertise in organizing business operations, financial oversight and resource management to achieve smooth flow and project operations. Leads procurement of resources including equipment, supplies and staff. Monitors projects by adhering to production schedule and budget, managing production team, identifying problems and providing targeted solutions. Knowledgeable in accounting principles, bookkeeping, budget, and financial management.
Overview
19
19
years of professional experience
Work History
Project Manager
Atlasta Home & Construction Services
01.2021 - 06.2024
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
Area Manager of Operations (TX)
All Facility Janitorial Services
08.2012 - 11.2021
- Conducted regular audits of facility operations to ensure compliance with industry regulations and company policies.
- Facilitated communication between departments, resolving conflicts, and streamlining processes for better collaboration.
- Increased overall efficiency by identifying areas for improvement and implementing best practices.
- Monitored daily operations closely, proactively addressing any potential issues before they escalated into larger problems.
- Improved employee productivity through effective training programs and performance evaluations.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Regional Operations Manager
24 Hour Pristine Janitorial Services
01.2005 - 08.2012
- Coordinated with other regional managers to share best practices, streamline processes, and improve overall organizational effectiveness.
- Responsible for MW, SW, & East Coast janitorial operations consisting of 230 facilities located within 21 states.
- Managed budgets and financial reporting for the region, providing accurate forecasts and identifying areas for potential savings.
- Improved customer satisfaction across region, implementing customer service training for frontline staff.
- Developed and executed strategic plans to expand company's footprint in underperforming markets.
- Responsible for hiring/recruiting cleaning staff for all markets.
Education
No Degree - Electrical, Electronics Engineering Technologies
Blinn College
Brenham, TX2003
Skills
- Project Management
- Project Planning
- Project planning and development
- Project Scheduling
- Client Relations
- Risk Management
- Purchasing and procurement
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Project Manager
Atlasta Home & Construction Services
01.2021 - 06.2024
Area Manager of Operations (TX)
All Facility Janitorial Services
08.2012 - 11.2021
Regional Operations Manager
24 Hour Pristine Janitorial Services
01.2005 - 08.2012
No Degree - Electrical, Electronics Engineering Technologies
Blinn College
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