Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
12
years of professional experience
Work History
Fresno Unified School
Noontime Assistant
10.2023 - Current
Job overview
Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty.
Assisted classroom teacher in supervising snack time and indoor and outdoor play.
Monitored students on field trips, handling roll call, and group movement to keep youths safe in public settings.
Enhanced student engagement by implementing interactive learning activities.
Monitored student safety during school outings, ensuring secure learning environment.
Supported bilingual students by providing language assistance, promoting language proficiency.
Engaged with students during extracurricular activities, supporting their interests beyond classroom.
Developed and maintained positive relationships with students, parents, and staff, enhancing school community.
Enforced rules and instructions to maintain discipline.
IHSS In Home Support Services
Personal Care Aide
08.2022 - 12.2024
Job overview
Provided emotional support to clients by listening to their concerns, and providing comfort.
Participated in team meetings to discuss client progress, and plan for future goals and objectives related to care needs.
I answered questions from family members regarding care plans for the client.
Maintained accurate records of services provided, documenting any changes in condition or behaviors observed during visits.
Acted as an advocate for the rights of patients while upholding all laws pertaining to patient confidentiality.
Tracked and reported clients' progress based on observations and conversations.
Service Master Advanced
Water Restoration Technician
09.2012 - 09.2014
Job overview
Inspected and assessed water damage in residential homes
Educated customers on best practices for preventing future water damages
Provided customer service to clients throughout the entire restoration process
Communicated regularly with supervisor regarding project status updates
Followed EPA and OSHA regulations to maintain safety of water and personnel
Utilized infrared cameras to detect hidden moisture behind walls or under floors
Maintained certifications related to industry standards for water damage restoration techniques