Summary
Overview
Work History
Education
Skills
Languages
Timeline
Hi, I’m

Cresencia Lopez

Fresno,CA
Cresencia Lopez

Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

12
years of professional experience

Work History

Fresno Unified School

Noontime Assistant
10.2023 - Current

Job overview

  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
  • Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
  • Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty.
  • Assisted classroom teacher in supervising snack time and indoor and outdoor play.
  • Monitored students on field trips, handling roll call, and group movement to keep youths safe in public settings.
  • Enhanced student engagement by implementing interactive learning activities.
  • Monitored student safety during school outings, ensuring secure learning environment.
  • Supported bilingual students by providing language assistance, promoting language proficiency.
  • Engaged with students during extracurricular activities, supporting their interests beyond classroom.
  • Developed and maintained positive relationships with students, parents, and staff, enhancing school community.
  • Enforced rules and instructions to maintain discipline.

IHSS In Home Support Services

Personal Care Aide
08.2022 - 12.2024

Job overview

  • Provided emotional support to clients by listening to their concerns, and providing comfort.
  • Participated in team meetings to discuss client progress, and plan for future goals and objectives related to care needs.
  • I answered questions from family members regarding care plans for the client.
  • Maintained accurate records of services provided, documenting any changes in condition or behaviors observed during visits.
  • Acted as an advocate for the rights of patients while upholding all laws pertaining to patient confidentiality.
  • Tracked and reported clients' progress based on observations and conversations.

Service Master Advanced

Water Restoration Technician
09.2012 - 09.2014

Job overview

  • Inspected and assessed water damage in residential homes
  • Educated customers on best practices for preventing future water damages
  • Provided customer service to clients throughout the entire restoration process
  • Communicated regularly with supervisor regarding project status updates
  • Followed EPA and OSHA regulations to maintain safety of water and personnel
  • Utilized infrared cameras to detect hidden moisture behind walls or under floors
  • Maintained certifications related to industry standards for water damage restoration techniques

Education

Cesar Chavez
Fresno, CA

High School Diploma

University Overview

Skills

  • Care Plan Management
  • Compassionate client care
  • Client documentation
  • Appointment Management
  • Communication and Interpersonal Skills
  • Effective communication
  • CPR and first aid
  • Relationship building
  • Educational games
  • Ethical and honest
  • Calm in crisis situations
  • Cybersecurity awareness
  • Fluent bilingualism
  • Language translation

Languages

Spanish
Native or Bilingual

Timeline

Noontime Assistant
Fresno Unified School
10.2023 - Current
Personal Care Aide
IHSS In Home Support Services
08.2022 - 12.2024
Water Restoration Technician
Service Master Advanced
09.2012 - 09.2014
Cesar Chavez
High School Diploma
Cresencia Lopez