Hi, I’m
Cresilda Lawson
Florence,AZ
Summary
Dynamic and results-driven professional with a proven track record at CDS Club Demonstration Services, excelling in customer relations and time management. Enhanced customer satisfaction through strategic selling and personalized service, while streamlining team productivity. Recognized for achieving sales targets and fostering strong client relationships, demonstrating both attention to detail and effective communication skills.
Overview
4
years of professional experience
Work History
CDS Club Demonstration Services
Associate
03.2016 - 08.2018
Job overview
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Enhanced team productivity by streamlining communication and implementing efficient project management tools.
- Exceeded sales targets consistently by employing strategic selling techniques and building long-lasting relationships with clients.
- Increased customer satisfaction with thorough product demonstrations and personalized advice.
- Spearheaded successful marketing campaign, creatively utilizing social media platforms.
- Achieved significant savings by renegotiating vendor contracts, focusing on mutual benefits.
- Enhanced brand visibility, orchestrating participation in industry events and conferences.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
The Maids of Folsom
Associate
09.2014 - 11.2015
Job overview
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
Education
Romblon State UniversityRomblon, Philippines
Bachelor of Arts from Elementary Education
03-2005
Skills
- Customer relations expertise
- Time management
- Attention to detail
Timeline
Associate
CDS Club Demonstration Services
03.2016 - 08.2018
Associate
The Maids of Folsom
09.2014 - 11.2015
Romblon State University
Bachelor of Arts from Elementary Education
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