Cris Nash
APPLETON,WI
Summary
Versatile employee that is both skilled with aircraft construction, aircraft electronics, engines and computers. Results-driven Production Manager with proven expertise in production scheduling, inventory management, and quality inspection. Lead the completion of over 120 aircraft projects, ensuring adherence to safety protocols and operational efficiency. Skilled assembly and maintenance mechanic. Over 20 years of various forms of IT support.
Overview
2027
2027
years of professional experience
2
2
years of post-secondary education
Work History
Production Manager
Sonex Aircraft
Oshkosh, Wisconsin
07.2017 - 03.2026
- Managed all aircraft projects at Sonex. This ranged from quickbuild aircraft, prototypes, UAVs, various fixtures
- Oversaw the completion of over 120 aircraft
- Inspected quickbuild aircraft thoroughly during construction and before shipping to the customer.
- Managed daily production schedules to ensure efficient workflow.
- Coordinated with engineering teams to implement design changes.
- Supervised staff training on safety protocols and operational procedures.
- Managed shop staff scheduling
- Worked directly on aircraft builds (deburring, riveting, fabrication, etc.)
- Inspected inventory for quality
- Managed materials and hardware to meet production goals and specific customer demands.
- Provided input for performance reviews and identified areas for additional improvement.
- Managed materials to meet production goals and specific customer demands.
- Worked with company owner and other company managers to improve operational procedures.
- Maintained Sonex Aircraft technical support. Worked with customer directly with construction questions.
- Introduced 3D printing to the company and managed parts being printed (molds and parts).
- IT support for Sonex. Managed both Mac and Windows machines. Hardware upgrades, fixes, OS upgrades, networking support, etc.
Aircraft Assembly Mechanic
Sonex Aircraft
Oshkosh, Wisconsin
05.2016 - 07.2017
- Assembled aircraft components using hand tools and power equipment.
- Maintained a clean and organized workspace to adhere to safety regulations.
- Read and interpreted blueprints to ensure accurate construction of aircraft parts.
- Completed construction of QuickBuild portions of experimental aircraft and construction of metalwork assemblies for prototype experimental aircraft.
Advanced Repair Agent
Best Buy
Appleton, Wisconsin
2013 - 06.2015
- Computer sales, service and support.
- Making recommendations based on the needs of the customer.
- Diagnosed computer issues, created repair plan and completed repairs.
AppleCare Advisor
Apple
2012 - 2013
- Position included supporting Mac, and devices connected to them.
- Key focuses include understanding the customer’s unique situation, finding a solution that they are happy with and resolving the issue quickly.
- Assisted customers in troubleshooting software and hardware issues effectively.
- Provided technical support for Apple products via phone, chat, and email.
Geek Squad Store Supervisor and Field Supervisor
Best Buy
Appleton, Wisconsin
2007 - 2012
- Developed and managed technicians in-store to provide an exceptional customer experience.
- Performance managed team based on goals and individual performance.
- Assisted clients to provide a solution to meet their needs.
- Position included working from home to provide sales and technical support over the phone for customers, stores and field team.
- Also included organizing and attending educational events in the community involving technology.
Geek Squad Senior
Best Buy
Appleton, Wisconsin
2005 - 2007
- Developed and managed technicians to provide an exceptional customer experience.
- Assisted clients to provide a solution to meet their needs.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Computer Sales, Senior and Geek Squad Agent
Best Buy
2002 - 2005
- Making computer recommendations and sales based on the needs of the customer.
- Assisting with the coaching and training the computer sales team.
- Maintained product displays and ensured merchandise was well-stocked.
- Educated customers on product features and benefits during interactions.
Education
Associate of Science - Aircraft Electronics
Fox Valley Technical College
Oshkosh, WI 08.2015 - 05.2017
Skills
- Aircraft assembly and maintenance
- Production scheduling and inventory management
- Quality and aircraft inspection
- Safety training and equipment maintenance
- Computer support for Windows and Mac
- Process improvement strategies
- Customer relationship management
- Team leadership and supervision
- Effective communication skills
- Problem-solving techniques
- Time management practices
- Project management methodologies
- Assembly and production processes
- Parts and hardware ordering
- Employee training
- Sales and support experience in technology
- Customer rapport building and technology recommendations
- Troubleshooting expertise in finding solutions quickly
- Creativity in developing customer experience initiatives
Affiliations
Built my own Sonex aircraft
Timeline
Production Manager
Sonex Aircraft
07.2017 - 03.2026
Aircraft Assembly Mechanic
Sonex Aircraft
05.2016 - 07.2017
Associate of Science - Aircraft Electronics
Fox Valley Technical College
08.2015 - 05.2017
Advanced Repair Agent
Best Buy
2013 - 06.2015
AppleCare Advisor
Apple
2012 - 2013
Geek Squad Store Supervisor and Field Supervisor
Best Buy
2007 - 2012
Geek Squad Senior
Best Buy
2005 - 2007
Computer Sales, Senior and Geek Squad Agent
Best Buy
2002 - 2005