Cris Swanson
Reno, NV,NV
Summary
Dynamic Retail Sales Associate with proven expertise at Grand Sierra Resort and Casino, excelling in customer service and cash handling. Recognized for enhancing customer engagement and swiftly resolving issues, fostering a positive shopping environment. Strong teamwork and problem-solving skills contribute to achieving sales goals and ensuring customer satisfaction.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Retail Sales Associate
Grand Sierra Resort and Casino
03.2022 - 10.2024
Greet customers,smiling. Handle situations when necessary calmly. Maintain clean organized workspace. Processed customers orders and accurately handled payment transaction. Listened to customer, handled concerns quickly and escalated major issues to supervisor.
Retail Sales Associate
Grand Sierra Resort and Casino
05.2018 - 03.2020
Actively listened to customers, handled concerns quickly and escalate major issues to supervisor.
Processed customers orders and accurately handled payment transactions. Promoted a positive shopping experience by greeting customers as needed.
Education
GED -
El Camino High School
Woodland Hills, CA06-1983
Skills
- Customer service
- Teamwork
- Problem-solving
- Teamwork and collaboration
- Cash handling
- Customer engagement
- Retail sales
- Time management
- Customer assistance
Accomplishments
Achieved progress with unruly customer effectively helping with problem.
Able to handle cash problem for customer accuracy and efficiency.
Certification
Awarded President's Award, March 2015
Certified Medical Coder-June 2008
President's Award
I Previously worked at Albertsons / SaveMart 1996 to 2015.
I was choosen by team members employee of year for the
"President's Award."
Medical Coder I was the only one in my class that had taken the State Testing for Medical Coding, passed June 2008 - Certified Medical Coder
Timeline
Retail Sales Associate
Grand Sierra Resort and Casino
03.2022 - 10.2024
Retail Sales Associate
Grand Sierra Resort and Casino
05.2018 - 03.2020
GED -
El Camino High School
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