Crisanta Dumbrava
Assistant Women Shoes Department
Bell,CA
Summary
Retail sales professional who thrives in fast-paced environments. Enjoys working as part of a team to achieve sales goals. Focused on exceeding expectations and building customer loyalty. Flexible schedule and strong mathematical aptitude.
Overview
5
5
years of professional experience
Work History
Brand Specialist
Laura Mercier
Los Angeles, CA
11.2019 - Current
- Planned, implemented and tracked sales and marketing strategies to promote brand products.
- Compiled product, market and customer data to generate informed sales and profit projections.
- Created customized marketing materials to increase product awareness.
- Supported marketing teams, creating, deploying and optimizing campaigns for clients.
- Tracked key metrics and developed spreadsheets and data models.
- Coordinated with social media, public relations and other teams to execute product introductions.
Brand Associate
Stila Cosmetics
Los Angeles, CA
11.2018 - 02.2020
- Engaged, educated, and befriended customers to deliver an amazing shopping experience.
- Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.
- Drove sales and service using suggestive selling techniques and observing non-verbal cues.
- Arranged new merchandise with signage and appealing displays to encourage customer sales.
- Achieved daily sales goal by cross selling and promoting additional products and services.
Full Time Assistant Manager
KIKO USA Inc.
Holywood, CA
08.2016 - 02.2018
- Addressed problems with customers to promote quick and successful resolution.
- Encouraged sales staff to cross-sell complementary products and services to customers.
- Interacted with customers to determine needs and offer product or service solutions.
- Completed all daily tasks and special assignments with an efficient and quality-driven approach.
- Stocked and replenished merchandise according to store merchandising layouts.
- Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
- Priced merchandise, stocked shelves and took inventory of supplies.
- Mentored new sales associates to contribute to the store’s positive culture.
- Contacted other store locations to determine merchandise availability.
- Built relationships with customers to increase likelihood of repeat business.
- Handled all customer relations issues in a gracious manner and in accordance with company policies.
- Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
- Communicated clear expectations and goals to each team member.
- 2 years of retail sales leadership, training and developing staff.
Education
Associate of Arts - Esthetician
Advance Beauty College
Garden Grove, CAAccounting
Cerritos College
Norwalk, CA2018
Makeup Artistry - Artistry Of All Occasions Makeup Applications
Cosmo Makeup Academy
Cerritos, CA2016
International Business
El Camino College
Torrance, CA2012
High School Diploma - undefined
San Pedro Senior High School
San Pedro, CA2008
Skills
- Consistently meets sales goals
- Cash register familiarity
- Motivated team player
- Fluent in Romanian, Spanish , Italian
- Skilled problem solver
- Superior organization ability
- Goal focused
- Active listening skills
- Sales experience
- POS systems knowledge
- Strong work ethic
- Inventory management
- Retail sales
- Opening and closing procedures
- Data entry
- Excellent communication skills
- Staff training and development
Additional Information
Letters of recommendation available.
References available upon request.
Timeline
Brand Specialist
Laura Mercier
11.2019 - Current
Brand Associate
Stila Cosmetics
11.2018 - 02.2020
Full Time Assistant Manager
KIKO USA Inc.
08.2016 - 02.2018
Associate of Arts - Esthetician
Advance Beauty College
Accounting
Cerritos College
Makeup Artistry - Artistry Of All Occasions Makeup Applications
Cosmo Makeup Academy
International Business
El Camino College
High School Diploma - undefined
San Pedro Senior High School
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