Crishon Channel
Cypress,TX
Summary
Entry-level IT support professional with solid expertise in computer hardware troubleshooting and customer service. Proven ability to resolve technical issues efficiently in dynamic environments while providing professional support. Actively pursuing remote or hybrid IT support roles to gain practical experience and advance in the technology sector.
Overview
2
2
years of professional experience
Work History
Team Member
Whataburger
Spring, Texas
04.2024 - 12.2025
- Provided friendly, efficient service; maintained clean dining area and ensured food safety standards.
- Handled multitasking tasks (taking orders, food prep coordination, drive-thru) with accuracy.
- Troubleshot minor equipment and order discrepancies; communicated effectively with teammates.
- Supported daily operations to ensure timely service and guest satisfaction.
Team Member
Five Guys
Cypress, Texas
01.2025 - 05.2025
- Delivered high-quality customer service in a fast-paced environment; resolved customer concerns quickly and professionally.
- Operated POS systems, managed cash handling, and ensured accurate order processing.
- Collaborated with team to meet service goals and maintain efficiency during peak hours.
- Documented issues and feedback for management to improve guest experience.
Education
Bachelor of Information Technology - Cyber Security
Western Governors University
Salt Lake City, UT12.2027
GED -
Texas Education Agency
1701 North Congress Ave10.2025
Skills
- Windows troubleshooting and technical documentation
- Basic networking concepts
- Network security
- Problem resolution
- Customer service
- Team collaboration
- Complex Problem-solving
- Leadership qualities
- Verbal and written communication
- Dependability and reliability
- Positive attitude
Timeline
Team Member
Five Guys
01.2025 - 05.2025
Team Member
Whataburger
04.2024 - 12.2025
Bachelor of Information Technology - Cyber Security
Western Governors University
GED -
Texas Education Agency