Dedicated Dental Hygiene student with a strong track record in patient care and team leadership. Skilled in infection control protocols and service-oriented communication, contributing to improved workflow efficiency and enhanced experiences.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Lead Technician
Biolife Plasma Services
Ankeny, IA
11.2023 - 07.2026
Oversaw daily operations to ensure compliance with safety and quality standards.
Trained and mentored junior technicians, enhancing team performance and knowledge retention.
Streamlined workflow processes, improving efficiency in plasma collection procedures.
Led initiatives to enhance customer service experience during donation visits.
Planned, scheduled, and delegated daily work to team of employees.
Recognized as a top performer among peers due to outstanding productivity levels and commitment to excellence.
Certified Nurse's Aide
ABCM Corporation
Hampton, IA
09.2020 - 03.2021
Assisted patients with daily activities, ensuring comfort and dignity.
Monitored vital signs and reported changes to nursing staff promptly.
Maintained cleanliness and organization of patient rooms and common areas.
Provided emotional support to patients and families during care processes.
Documented patient progress accurately in electronic health records systems.
Adapted quickly to changing patient needs in fast-paced environments.