CrisMarie Capalac
Bakersfield,CA
Summary
Friendly Barista with great people skills and sales experience. Dedicated to creating personalized customer experiences while offering expertise in coffee production, and preparation. Strong knowledge of roasting and brewing, with enthusiasm for promoting sustainable and fair-trade coffee.
Overview
2
2
years of professional experience
Work History
Barista
Bumble Tea and Cafe
08.2024 - Current
- Minimized spoilage with proper use of first-in-first-out stock procedures.
- Promoted additional items with beverages, increasing store sales.
- Packaged bagels, muffins and other food items for customer purchase.
- Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
- Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
- Learned special recipe items and seasonal offerings to best meet customer needs.
- Helped management keep adequate supply on hand by notifying of shortages.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
- Used POS system to accurately enter orders and process payments.
- Provided exceptional customer service, resolving any complaints promptly and maintaining positive reputation.
- Elevated coffee quality and consistency using precise measurements and techniques for every order.
- Managed inventory levels to ensure all necessary supplies were always available, preventing any service delays.
Barista
Teaspoon
07.2022 - 07.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Education
Associate of Arts - Clinical Psychology
Bakersfield College
Bakersfield, CA12-2025
High School Diploma -
Ridgeview High School
Bakersfield, CA05-2023
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Opening and closing duties
- Cleanliness
- Exceptional customer service
- Team leadership
- Order taking
- Adaptive and creative
- Cash register operation
- Safe food handling
- Food preparation
- Hospitality service expertise
Languages
Tagalog
English
Timeline
Barista
Bumble Tea and Cafe
08.2024 - Current
Barista
Teaspoon
07.2022 - 07.2024
Associate of Arts - Clinical Psychology
Bakersfield College
High School Diploma -
Ridgeview High School
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