ALEXANDRA MIGNOTT
Jacksonville
Summary
Results-driven Field Operations Specialist with extensive experience improving operational processes, coordinating logistics, and supporting cross-functional teams in fast-paced environments. Proven ability to manage multiple priorities, ensure compliance with safety and operational standards, and drive efficient project execution. Strong problem-solver recognized for adaptability, collaboration, and delivering results while maintaining a high level of accuracy and organization. Dependable and goal-oriented professional with excellent time management, communication, and customer-focused service skills.
Overview
10
10
years of professional experience
Work History
Senior Field Operations Associate - Hybrid
Aerotek
Jacksonville, FL
03.2022 - Current
- Used excellent verbal skills to engage candidates and clients in conversation and effectively determine needs and requirements.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Collaborated with cross-functional teams such as recruiters and account managers to resolve operational issues and improve service delivery timelines.
- Assisted candidates with application processes by answering questions about application, performing background checks, providing I-9 forms and handling drug screening paperwork.
- Maintained database systems to track and analyze operational data.
Front Desk Receptionist
The Pointe at Ocean Boulevard
Stuart, FL
10.2020 - 01.2022
- Scheduled and confirmed appointments.
- Delivered administrative support to team members by making copies, sending faxes, organizing documents, and rearranging schedules.
- Sorted incoming mail and directed it to correct personnel each day.
- Entered data in Excel software to keep records of resident information.
- Answered phone calls, provided information to callers, and connected callers to appropriate people.
- Welcomed patrons to the front desk and engaged in friendly conversations while conducting the check-in process.
- Pointed out property details and guided guests to the dining area, pool, and fitness center.
- Managed office duties and basic administrative tasks, organized and cleaned workspace, and ordered materials.
- Worked with Executive Director and office manager to attain operational goals.
CNA - Certified Nursing Assistant
Complete Home Care
Stuart, FL
03.2019 - 01.2021
- Provided basic patient care by bathing and grooming patients, changing bedding, and assisting in feeding activities.
- Engaged with patient family and friends to provide a courteous visit experience.
- Performed light cleaning duties by emptying wastebaskets, sweeping, mopping, and sanitizing surfaces.
- Observed patient conditions compassionately, listened attentively, and reported abnormal changes to supervisor verbally and in writing while also following up with the patient.
Server Shift Leader
The Pointe at Ocean Boulevard
Stuart, FL
09.2016 - 10.2020
- Supervised serving staff to drive a high level of hospitality and food excellence.
- Trained and acclimated new servers to restaurant culture and operations.
- Directed and assisted in general dining room cleaning and sanitation.
- Welcomed guests with a personable attitude and brought beverage orders while reviewing menu options.
- Prepared salads, appetizers, and garnishes to assist kitchen staff.
- Washed buffet, restaurant, and banquet items and arranged silverware, dishes, cooking utensils, equipment, and displays.
- Cleaned dishes with detergent, rinsing, and sanitizing chemicals.
- Developed strong and lasting resident relationships.
- Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
- Relayed orders and special requests to cooks.
Education
Associate of Arts - Business Administration
Keiser University
Port Saint Lucie, FLSkills
- Leadership
- Customer Service
- Business Operations understanding
- Problem-solving
- Data collection
Timeline
Senior Field Operations Associate - Hybrid
Aerotek
03.2022 - Current
Front Desk Receptionist
The Pointe at Ocean Boulevard
10.2020 - 01.2022
CNA - Certified Nursing Assistant
Complete Home Care
03.2019 - 01.2021
Server Shift Leader
The Pointe at Ocean Boulevard
09.2016 - 10.2020
Associate of Arts - Business Administration
Keiser University