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  Dynamic Technical Product Specialist at Working Solutions/TurboTax, skilled in delivering exceptional customer service and expert guidance. Proven ability to resolve complex issues efficiently, leveraging TurboTax software proficiency and strong problem-solving skills to enhance customer satisfaction. Committed to excellence and fostering positive client relationships in fast-paced environments.  

Customer Support & Operations Specialist with 30+ years of experience in technical troubleshooting, AI platform testing, fraud investigation, and customer service excellence. Skilled in collaborating with cross-functional teams, optimizing workflows, and delivering high-quality support in fast-paced environments. Recognized for identifying system gaps, resolving complex issues, and enhancing customer satisfaction. Ready to contribute to the Contact Center Support Team as a Technician 1 by leveraging analytical skills, technical expertise, and a proven record of operational success.

Results-driven HR Specialist with over 5 years of experience in human resources management. Specializes in talent acquisition, employee relations, and performance management. Adept at implementing HR strategies that align with organizational goals, enhancing workforce productivity, and fostering a positive work environment. Skilled in using HRIS systems, ensuring compliance with labor laws, and developing training programs to promote professional growth. Known for strong communication, problem-solving abilities, and a proactive approach to handling HR challenges.

Driven and motivated individual with a Bachelor's degree in Healthcare Management, seeking a rewarding position in the Human Resources field. I am passionate about fostering a positive and productive workplace environment, leveraging my strong organizational skills and ability to effectively communicate and collaborate with diverse teams. My background in healthcare management has equipped me with a unique perspective on the importance of employee well-being and the critical role HR plays in achieving organizational success. I am eager to contribute my skills and knowledge to a dynamic HR team and help drive company growth and employee satisfaction.

Crissel Mejia

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Human Resources Specialist

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Bachelor of Arts - Criminal Justice

Associate of Arts - Criminal Justice

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Human Resources Specialist

Office Manager

Assistant Manager

Associate of Arts - Criminal Justice

High School Diploma -

Bachelor of Arts - Criminal Justice

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