Crissy Jacobson

• Maintained queue of onboarding new/existing clients for approval in establishing client relationships with Homepoint.
• Reviews consisted of analyzing client profile, legal documents, Profit & Loss, Balance Sheets, Pricing and licensing for Broker/Hybrid/Non-Delegated and Delegated channels.
• Worked closely with the Executive Risk Team for processing exceptions, provided system mechanics support for clients and brokers, maintained reporting, compliance, managed company inbox, conducted team training for new/existing teammates and maintained writing Policy & Procedures for the dept as well as any other delegated assignments.
• Proficient and experienced in Encompass, SalesForce, Comergence, Tableau, Excel and Microsoft Office. Familiar with Optimal Blue (OB) Pricing Engine.
• Worked well in a team setting, providing support and guidance.
• Identified issues, analyzed information and provided solutions to problems.

• Responsibilities include managing pipeline of over 100 loans for Account Executives, maintaining upkeep of Broker and Client Correspondence.
• Having deep and comprehensive knowledge of products and guidelines, calculating loan amounts, clearing conditions for Underwriters and issuing Clear to Close and or Approvals, running LP, LQA, DU and Early Check, Reviewing Fraudguard and UDM, preparing files for closing, and issuing closing documents for select Clients. My goal is to ensure successful and timely closing of each loan, while ensuring accuracy and compliance with all applicable regulations.
• Developed and maintained relationships with customers, lenders and other third parties.
• Evaluated loan requests and documents to verify accuracy and completeness

• Duties entailed knowledge of Investor Guidelines, and in carrying out extensive reviews on multiple pre-underwrites for all types of loans Conventional, FHA, VA and USDA.
• Calculating all income, assets verifying credit history and all documentation in file have met guidelines (Issued Suspense if files did not) prior to loan going to underwriting.
• Objective was to have files come out of underwriting with minimal conditions as possible. Run: Reviewed Fraudguard, DU, LP, Mavent.

• Responsibilities include full processing of mortgage loan applications from opening to closing.
• Extensive work in FHA, VA, and Conventional Loans.
• Calculated loan amounts.
• Order all documentation and verification (VOE, Appraisal, VOR, VOM, Title, Property Inspections, etc.) associated with processing of mortgage loan, and collect all conditions required by underwriting and the bank.
• Submit loans for approval and predict underwriting requirements.
• Extensive customer service, follow up, and gathering information from Borrowers, Realtors, Attorneys, Lenders, and Affiliates.
• Full knowledge of utilizing Desktop Underwriter (DU) and Loan Prospector (LP) for FHA, VA, and Conventional Loans.
• Developed and maintained relationships with customers and loan officers to establish smooth loan process.

• Responsibilities include managing pipeline of over 100 loans for Account Executives, keeping up with Broker and Client Correspondence
• Product and guideline knowledge, calculating loan amounts, clearing conditions for Underwriters and issuing Clear to Close and or Approvals, running LP, LQA, DU and Early Check, Reviewing Fraudguard and UDM, preparing files for closing and issuing closing docs for select Clients.

• Responsibilities included pre-underwriting review of 7 files daily analyzing all documents in loan file making sure it was compliant with product and underwriting guidelines.
• Created any necessary conditions and obtained from loan officer.
• Cleared conditions and moved loans to underwriting phase.
• Assisted and worked closely with underwriters to help them approve loans, rectify any income issues, and obtain exceptions.

• Responsibilities include full processing of mortgage loan applications from opening to closing.
• Extensive work in FHA, VA, and Conventional Loans.
• Order all documentation and verifications (VOE, Appraisal, VOR, VOM, Title, Property Inspections, etc.) associated with processing of mortgage loan, and collect all conditions required by underwriting and the bank.
• Submit loans for approval and anticipate need of underwriting requirements.
• Extensive customer service, follow up, and gathering information from Borrowers, Realtors, Attorneys, Lenders, and Affiliates.
• Full knowledge of utilizing Desktop Underwriter (DU) and Loan Prospector (LP) for FHA, VA and Conventional Loans.

• Responsibilities include full processing of mortgage loan applications from opening to closing with 50-100 loans in pipeline.
• Extensive work in FHA, VA, Rural Housing, and Conventional Loans.
• Order all documentation associated with processing of mortgage loan, and collect all conditions required by underwriting and the bank.
• Submit loans for approval and predict underwriting requirements.
• Provide extensive customer service, follow up, and gather information from Borrowers, Realtors, Attorneys, Lenders, and Affiliates.
• Fully trained for utilizing Desktop Underwriter (DU) and Loan Prospector (LP) for FHA, VA, and Conventional Loans.
• Extensive work in Unifi, financial software programs, Microsoft Office.
• Responsible for underwriting Conventional mortgage loans, creating, and clearing conditions. Document conditions that automated underwriting cannot identify.

• Assisted the company in a goal of earning 2 billion dollars for 2012.