Cristal Bahena
Chicago
It is never too late to be what you might have been.
George Eliot
Summary
With Over six years of hands-on experience across diverse clinical settings, my dedication as a nursing student drives my passion for delivering high-quality patient care. Skilled at multitasking and prioritizing, I ensure smooth operations and strive for exceptional patient satisfaction. Additionally, my expertise in electronic medical record systems like EMA and EPIC adds value to any healthcare team. Fluent in Spanish, I am eager to apply my clinical skills and contribute to the growth of an evolving healthcare team.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Post Operative Coordinator
MIA Aesthetics
09.2020 - 05.2021
- Provided education to patients and their families on post-operative care instructions, medication management, and potential complications to watch for
- Collaborated with interdisciplinary team members, such as surgeons, and nurses to facilitate comprehensive and integrated care for post-operative patients
- Obtaining testimonials, escorting patients into the massage rooms, and selling surgical accessories to patients
- Providing Wound care, removing Assisting in JP Drain removal and sutures when needed
- Assisting the Surgeon and reporting any problems or unusual circumstances to the Surgeon
Medical Assistant
Midwest Express Urgent Care
03.2020 - 05.2021
- Performed various medical procedures such as EKGs, blood draws, and wound care with precision and adherence to infection control protocols
- Participated in team meetings and training sessions to stay updated on best practices and enhance knowledge in the medical field
- Assisted in managing medical records and documentation, ensuring all patient information is stored securely and confidentially
- Schedule all patient appointments for a high-volume office with six full-time physicians and two nurse practitioners, amounting to [more than 100 appointments per day]
Medical Assistant
Advocate Aurora Immediate Care
07.2024 - Current
- Assisting with Procedures: Helping healthcare providers during minor medical procedures, including dressing wounds, administering injections or vaccines, and performing basic lab tests like urinalysis or blood glucose monitoring also casting patients if needed
- Collecting Specimens: Gathering samples for laboratory tests, including blood, urine, or throat swabs
- Well-organized, adaptable, capable of handling both the clinical and administrative duties in a fast-paced environment
Caregiver
Anytime Homecare Inc
07.2024 - 07.2024
- Communicated effectively with families and healthcare professionals to coordinate care plans and updates on client's condition
- Maintained a clean and organized living environment for clients, always ensuring safety and comfort
- Provided compassionate and attentive care to elderly clients, assisting with daily activities such as grooming, medication reminders, and meal preparation
- Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
Family Practice OB-GYN Medical Assistant
Heartland Health Center
11.2021 - 06.2023
- Update patient records to include all new information and treatment plans for daily patients
- Provided patient education on prenatal care, contraception options, and postpartum health maintenance
- Provided clinical support to physicians, managed patient intake, obtained medical records, and communicated with empathy and compassion, which resulted in a 92% patient satisfaction score
- Maintained exam rooms following OSHA standards for health and safety, sanitized exam instruments, and ensured compliance with COVID-19 safety
- Administered injections, medications, and performed specimen collections for lab testing as ordered by physicians
Travel Surgical Tech
Illinois Dermatology and Plastic & Reconstruction Surgery
05.2021 - 08.2021
- Assisted surgeon by preparing operating rooms and ensuring all necessary equipment and supplies are available for procedures
- Scrubbed in on various surgical cases, following all sterilization and aseptic techniques to maintain a safe and sterile environment
- Demonstrated proficiency in handling and maintaining surgical instruments and equipment, contributing to smooth and successful surgeries
- Educated patients on wound care management, prevention strategies, and lifestyle modifications to optimize healing
Drug Screen Specialist
Concentra Urgent Care
06.2017 - 11.2019
- Conducted thorough drug testing and screenings in compliance with Department of Transportation (DOT) regulations
- Implemented and maintained accurate records of drug testing results and chain of custody procedures
- Provided guidance and support to employees on DOT drug testing policies and procedures
- Collaborated with medical professionals and laboratories to ensure accurate and timely drug testing processes
Education
Associate of Science - Nursing
Pursuing an Associate of Science in Nursing (ASN) at Malcolm X College, focusing on developing clinical skills and knowledge in various healthcare settings. I completed anatomy, physiology and psychology to establish a strong nursing foundation.
Medical Assistant Diploma - clinical and administrative
I completed a rigorous and comprehensive Medical Assistant program at Northwest suburban college where I gained hands-on experience with medical office procedures and patient care techniques.
Skills
- Multitasking
- Prioritizing
- Electronic Medical Record Systems (EMA, EPIC)
- Fluent in Spanish
- HIPAA compliance
- Customer service
- Medical terminology knowledge
- EMR / EHR
- Patient-focused care
- Data entry
- Phlebotomy
- Procedure assistance
- Immunization administration
Certification
- General Educational Development
- DOT BAC
- DOT Urine Drug Screen Specialist
- Intravenous Infusion
- VFC Immunization Handling
- Dementia Duola
Timeline
Caregiver - Anytime Homecare Inc
07.2024 - 07.2024
Medical Assistant - Advocate Aurora Immediate Care
07.2024 - Current
Family Practice OB-GYN Medical Assistant - Heartland Health Center
11.2021 - 06.2023
Travel Surgical Tech - Illinois Dermatology and Plastic & Reconstruction Surgery
05.2021 - 08.2021
Post Operative Coordinator - MIA Aesthetics
09.2020 - 05.2021
Medical Assistant - Midwest Express Urgent Care
03.2020 - 05.2021
Drug Screen Specialist - Concentra Urgent Care
06.2017 - 11.2019
Northwest Suburban College - Medical Assistant Diploma, clinical and administrative
Malcolm X College - Associate of Science, Nursing
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