Cristal Covarrubias

• Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
• Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
• Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.

• Conducted various research projects to support market analysis and information-gathering efforts, culminating in detailed final reports.
• Managed general office organization duties, maintaining documents and
schedules to facilitate executive meetings and ensure efficient workflow.

• Directed strategic initiatives to drive business growth and achieve key organizational goals.
• Streamlined operations, enhancing efficiency through process optimization and the implementation of best practices.
• Led cross-functional teams to successfully deliver projects on time, within scope, and exceeding expectations.
• Cultivated and strengthened client relationships through proactive communication and tailored solutions, ensuring long-term satisfaction.

• Exceeded monthly sales quotas consistently through effective pipeline management and focused closing strategies.
• Optimized sales strategies by staying informed on the latest industry developments and adjusting approach accordingly.
• Strengthened brand reputation by delivering knowledgeable presentations at industry events on company products and services.