Cristal Diaz
Lake Geneva,WI
Summary
Dynamic digital marketing professional with experience at Walmart, skilled in analyzing consumer data to drive targeted campaigns. Bilingual with a friendly demeanor, I excel in customer service and training, enhancing team performance and engagement. Proven ability to implement strategies that elevate customer experiences and optimize operational efficiency.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Digital Associate
Walmart
Lake Geneva, WI
01.2021 - 06.2026
- Collaborated with cross-functional teams to enhance digital marketing strategies and customer engagement initiatives.
- Analyzed consumer data to identify trends and support targeted promotional campaigns across various platforms.
- Developed training materials for new team members, streamlining onboarding processes and improving knowledge retention.
Retail Sales Associate
Maurice’s
Lake Geneva
04.2019 - 07.2024
- Assisted customers with product selection, enhancing overall shopping experience.
- Managed inventory levels, ensuring optimal stock availability and organization.
- Trained new staff on sales techniques and customer service best practices.
- Implemented visual merchandising strategies to maximize store appeal and promote seasonal promotions.
Education
Medical Assistant - Medical Assistant
Gateway Technical College
Kenosha, WI05.2027
High School Diploma -
Badger High School
Lake Geneva, WI05.2020
Skills
- Bilingual or multilingual
- Bilingual medical vocabulary
- Infant CPR certified
- CPR certified
- Friendly, positive attitude
- Customer service
- Flexible and adaptable
- Computer skills
Certification
- American Heart Association trained
- First Aid/ CPR certified
- Dean List in college
Languages
Spanish
Native or Bilingual
Timeline
Digital Associate
Walmart
01.2021 - 06.2026
Retail Sales Associate
Maurice’s
04.2019 - 07.2024
Medical Assistant - Medical Assistant
Gateway Technical College
High School Diploma -
Badger High School