Cristal Duran

Onboarding & Safety: Serve as Department Safety Representative; facilitate safety orientations for new hires and ensure compliance with Emergency Action Plans and evacuation protocols.

Recruitment Support: Coordinate and optimize scheduling for applicant interviews, managing logistics for hiring panels and candidates.

Confidential Records: Oversee the face pace court desk operations and serves as a department liaison for multiple jurisdictions, ensuring and improving the process of secure filing and procedural accuracy and precision of sensitive petitions, warrants, and detention reports.

Bilingual Services: Provide professional Spanish-language translation for staff and clients, including supplemental support during the intake and background investigation process.

Risk Management: Conduct annual risk control audits; investigate and file departmental incident reports to maintain strict compliance with reporting protocols.

Employee Engagement: Lead and manage the Employee Engagement Committee, and organizing events to improve departmental morale.

Client Relations: Managed complex account inquiries and resolved issues with a focus on clear communication and professional service.

Data Management: Developed and maintained Excel spreadsheets for financial data tracking, improving office organizational efficiency.

Business Development: Represented the organization at community events to build rapport and support new business relationships.