Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Cristal Gomez

Clemmons,NC

Summary

Encouraging and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring, and morale-building abilities to enhance employee engagement and boost performance.

Overview

13
13
years of professional experience

Work History

Business Administration Assistant/Site Leader

Piedmont Endodontics
03.2021 - Current
  • Established relationships with internal customers and functional managers.
  • Handled highly sensitive and confidential material.
  • identified and managed risk, complied with guidelines, and satisfied requirements
  • Planned, directed, and monitored operational and tactical team activities.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained a professional demeanor by staying calm when addressing unhappy or angry customers.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Established team priorities, maintained schedules, and monitored performance.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Translated English documents to Spanish and translated when needed by phone and during consultation visits.


Patient Care Coordinator

Salem Oral And Maxillofacial Surgery
08.2018 - 03.2021
  • Maintained confidentiality of patient data and condition to safeguard health information.
  • Communicated with insurance companies to verify coverage and obtain authorizations for treatments and procedures.
  • Worked closely with patients to deliver excellent and direct individualized patient care.
  • Assisted patients with completing necessary paperwork and forms to provide healthcare facilities with essential information to bill for services.
  • Delivered excellent patient experiences and direct care.
  • Presented patient treatment and financials.

Patient Care Coordinator

Pediatric Dental Care Of Virginia
02.2016 - 08.2018
  • Maintained confidentiality of patient data and condition to safeguard health information.
  • Patient Scheduling and Interactions.
  • Discussed financial plans for treatment.
  • Worked closely with patients to deliver excellent and direct individualized patient care.
  • Processed patient payments, Insurance verification, and correspondence.
  • Clinical Sterilization and Chair Side assisted when needed.

Certified Nursing Assistant (PRN)

Grayson Nursing And Rehab Center
02.2013 - 12.2015
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.

Certified Nursing Assistant

Waddell Nursing And Rehab Center
06.2010 - 12.2015
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.

Education

Associate of Applied Science - Accounting And Finance

Forsyth Technical Community College
Winston-salem, NC
05.2024

High School Diploma -

Carroll County High School
Hillsville, VA
05.2010

Certified Nursing Assistant Certification - Nursing Education

Carroll County High School
Hillsville, VA
05.2009

Skills

  • Continuous Development
  • Employee Coaching and Mentoring
  • Administration and Reporting
  • Scheduling and Coordinating

Languages

Spanish
Native or Bilingual

Timeline

Business Administration Assistant/Site Leader

Piedmont Endodontics
03.2021 - Current

Patient Care Coordinator

Salem Oral And Maxillofacial Surgery
08.2018 - 03.2021

Patient Care Coordinator

Pediatric Dental Care Of Virginia
02.2016 - 08.2018

Certified Nursing Assistant (PRN)

Grayson Nursing And Rehab Center
02.2013 - 12.2015

Certified Nursing Assistant

Waddell Nursing And Rehab Center
06.2010 - 12.2015

Associate of Applied Science - Accounting And Finance

Forsyth Technical Community College

High School Diploma -

Carroll County High School

Certified Nursing Assistant Certification - Nursing Education

Carroll County High School

Similar Profiles

CREATE PROFILE
Cristal Gomez