Cristal Lara

Handled large amounts of cash, checks, and money orders, ensuring accurate transactions.

Managed the register and self-checkout registers.

Managed transactions for lottery machine, facilitating customer purchases.

Addressed merchandise returns and customer inquiries in person and over the phone, resolving complaints effectively.

Restocked merchandise on shelves

Coordinated customer needs to improve guest satisfaction. Answered attendee questions regarding attraction locations and general inquiries. Oversaw merchandise pickup while enforcing safety protocols for lost children. Assisted guests with disabilities to promote an inclusive environment. Ensured all attendees received timely information to support an enjoyable visit.

• Assisted guests with inquiries and provided event information.
• Managed ticket sales and processed transactions efficiently.
• Maintained cleanliness and organization of guest service areas.