Cristal Legarda
Las Cruces,NM
Summary
Motivated and detail-oriented Information and Communication Technology (ICT) student with a strong passion for technology. Expected to graduate in December 2025, bringing foundational knowledge in IT, hands-on experience in technical support, and a commitment to continuous learning. Eager to apply technical skills and problem-solving abilities to contribute effectively within a dynamic tech environment.
Overview
2
2
years of professional experience
Work History
Computer Technician Assistant
Local Tech
Las Cruces, NM
01.2023 - 01.2024
- Diagnosed and repaired hardware issues on desktops and laptops
- Installed and configured operating systems and applications to meet user needs
- Resolved peripheral device issues, ensuring seamless functionality
- Shadowed senior technicians to learn advanced hardware configuration and performance optimization techniques
IT Assistant
Henry Bukurson
Las Cruces, NM
08.2021 - 03.2022
- Provided clear and concise technical support to non-technical users to the best of my ability
- Managed daily task logs to ensure accountability and productivity
- Delivered help desk support, resolving user inquiries and maintaining system performance
Education
Bachelor of Science - Information & Communication Technology
New Mexico State University
Las Cruces, NM12.2025
Associate of Science - Cybersecurity
Doña Ana Community College
Las Cruces, NM05.2023
Associate of Science - Computer Technology
Doña Ana Community College
Las Cruces, NM05.2023
Skills
- Troubleshooting
- Hardware Installation
- Application Configuratio
- Computer Diagnostics
- Data Recovery
- Customer Service
- Attention to Detail
- Problem Solving
- Continuous Improvement
Accomplishments
- Gained hands-on experience in diagnosing and repairing computer systems through academic and professional roles.
- Developed strong problem-solving and customer service skills, consistently delivering quality technical support.
- Earned dual Associate degrees, demonstrating commitment to advancing knowledge and skills in IT and cybersecurity.
Timeline
Computer Technician Assistant
Local Tech
01.2023 - 01.2024
IT Assistant
Henry Bukurson
08.2021 - 03.2022
Bachelor of Science - Information & Communication Technology
New Mexico State University
Associate of Science - Cybersecurity
Doña Ana Community College
Associate of Science - Computer Technology
Doña Ana Community College
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