Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Cristal Martinez

Houston,TX

Summary

Automotive Technology student at Universal Technical Institute with hands-on training in automotive maintenance, braking, steering, suspension, and electrical systems. Strong background in customer service and independent contract work with a proven record of reliability, safety awareness, and teamwork. Seeking an entry-level position at an automotive shop to apply technical training while continuing to grow in automotive service.

Overview

9
9
years of professional experience

Work History

Sales Associate

AutoZone
03.2017 - 05.2018
  • Assisted customers with selecting automotive parts, fluids, and maintenance items.
  • Applied basic automotive knowledge to support customer repair and service needs.
  • Operated POS systems and handled cash and card transactions accurately.
  • Maintained clean and organized sales floor, ensuring product visibility and accessibility.

Paratransit Bus Operator

Metrolift
10.2023 - 05.2025

• Transported passengers with mobility needs safely and on schedule.

• Assisted with securement equipment while following safety protocols.

  • Assisted passengers in boarding and disembarking, providing exceptional customer service throughout journeys.

Delivery Driver

Amazon Flex
12.2022 - Current

• Followed safety procedures and checklists while meeting strict delivery timelines.

• Maintained accurate delivery documentation and professional customer interactions.

  • Operated vehicle safely in highly congested areas with no traffic violations.

Driver

Uber
08.2021 - Current

• Provided safe, reliable transportation while following company policies and procedures.

• Maintained high customer ratings through professionalism and clear communication.

  • Navigated city routes efficiently to minimize travel time and enhance passenger satisfaction.

Education

Associate of Occupational Studies (AOS) Degree - Automotive & EV Technology

Universal Technical Institute
Houston, TX
06-2026

High School Diploma -

S.F. Austin High School
Houston, TX
05-2017

Skills

    Automotive & Customer Service Skills

    Basic automotive maintenance knowledge (oil changes, inspections)

    Tire service fundamentals (tire inspection, mounting & balancing concepts)

    Automotive safety procedures and proper PPE use

    Braking, steering, and suspension inspection basics

    Electrical testing fundamentals (multimeter use, wiring diagrams)

    Scan tool familiarity and basic diagnostics

    Shop safety, tool usage, and service documentation

    Customer service, communication, and teamwork

    Time management, reliability, and punctuality

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Paratransit Bus Operator

Metrolift
10.2023 - 05.2025

Delivery Driver

Amazon Flex
12.2022 - Current

Driver

Uber
08.2021 - Current

Sales Associate

AutoZone
03.2017 - 05.2018

Associate of Occupational Studies (AOS) Degree - Automotive & EV Technology

Universal Technical Institute

High School Diploma -

S.F. Austin High School
Cristal Martinez