Summary
Overview
Work History
Education
Skills
Work Availability
Work Preference
Interests
Timeline
CustomerServiceRepresentative
Cristal Muffley

Cristal Muffley

Bellevue,WA

Summary

Experienced professional with a diverse background across caregiving, community support, and administrative roles. Dedicated to leveraging expertise in providing exceptional remote support and cultivating safe, inclusive spaces. Seeking opportunities to contribute passion, adaptability, and a penchant for quick learning to remote work environments. Dependable employee establishes rapport and trust with patients and helps complete daily living tasks to enhance quality of life. Driven to prioritize individual needs with attention to important details. Valued as accommodating, kind-hearted team player dedicated to expanding knowledge and responsibilities.

Overview

6
6
years of professional experience

Work History

Caregiver & Support Specialist

CDWA
11.2017 - Current
  • Provide comprehensive personal care, housekeeping, and emotional support to clients.
  • Enhanced clients'' quality of life by providing compassionate and attentive care.
  • Supported clients in maintaining independence by assisting with daily activities such as personal grooming, mobility, and meal preparation.
  • Contributed to a positive living environment by fostering a sense of companionship and socialization for the client.
  • Provided compassionate and patient-focused care to cultivate well-being.

Remote Discord Moderator & Support Specialist

CalmCorner
11.2017 - 02.2021
  • Remotely moderated Calm Corn Mental Health and Anti-Anxiety Chill Zone Discord servers, supporting members in need and maintaining a safe, welcoming environment
  • Boosted community engagement through timely responses to comments and inquiries.
  • Collaborated with fellow moderators to create a safe, inclusive online environment for users.
  • Implemented new moderation strategies that led to a decrease in negative interactions among users.
  • Developed guidelines and best practices for maintaining a respectful, professional tone in online discussions.
  • Streamlined the reporting process for offensive or inappropriate content, enabling faster response times from moderators.

Education

Business Technologies Advanced Completion - Business Technology

Centennial Job Corps
Nampa, ID
02.2005

High School Diploma -

Borah High School
Boise, ID
06.2000

Skills

  • Discord Chat Platform Moderator (5 years)
  • Developmental Disabilities Experience
  • Crisis Management (6 years)
  • Office Administration
  • Dependable and Responsible
  • Reliability
  • Adaptability
  • Customer service

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Work Location

Remote

Important To Me

Paid sick leaveFlexible work hoursCareer advancement

Interests

Pets

Creating meaningful and lasting friendships

Timeline

Caregiver & Support Specialist

CDWA
11.2017 - Current

Remote Discord Moderator & Support Specialist

CalmCorner
11.2017 - 02.2021

Business Technologies Advanced Completion - Business Technology

Centennial Job Corps

High School Diploma -

Borah High School
Cristal Muffley