Cristal Olivera
Salinas,Ca
Summary
Dynamic Health and Safety Family Specialist at Monterey County, skilled in case management and critical thinking. Proven ability to enhance family support systems and improve child development outcomes. Experienced in providing emotional support and fostering positive environments, ensuring safety and well-being for families in need.
Overview
8
8
years of professional experience
Work History
Health and Safety Family Specialist
Monterey County
11.2021 - Current
- Company Overview: Early Learning Program
- Early Learning Program
Hospice Volunteer
Montage Health
Monterey, CA
03.2025 - 05.2025
- Participated in volunteer training sessions to stay up-to-date on current practices within hospice care.
- Helped create meaningful mementos for families grieving the loss of a loved one, such as scrapbooks or photo albums.
- Provided companionship to hospice patients and their families, offering emotional support.
- Maintained patient records, including documenting conversations and activities with the patient.
- Conducted home visits to assess the living conditions of the patient and identify any potential safety hazards.
- Encouraged patients facing difficult decisions by helping them explore all possible options available.
Preschool Teacher's Assistant
Hartnell Child Development Center
Salinas, Ca
08.2017 - 01.2020
- Monitored students during quizzes and exams to prevent cheating.
- Tracked student attendance, graded tests and assignments, and updated school records.
- Determines students' progress with materials by evaluating assignments and assigning grades.
- Kept the classroom focused on learning by rooting out negative behaviors and confiscating unauthorized devices.
- Improved student learning, engagement, and academic performance by facilitating lively discussions.
- Assisted with preparing daily and weekly lesson plans.
- Impacted student behavior through positive reinforcement and effective modeling strategies.
- Maintained current, accurate records for school and student files.
- Helped students build life-long learning skills for continued academic success.
Front Desk Volunteer
SVMH
Salinas, Ca
- Fielded incoming telephone calls to answer questions, direct callers, and take messages for staff.
- Operated telephone switchboard to answer, screen, and forward calls, providing information, taking messages, and scheduling appointments.
- Maintained office security standards, checking in guests and issuing badges.
- Updated Excel tracking spreadsheets with latest project, financial and customer information.
- Supported customers with prompt answers and personalized support for both callers and visitors.
Education
BA - progress
CSUMB
01.2025
AA-T - Sociology
Hartnell College
01.2020
AA - Lib. Arts. psychology
Hartnell College
Skills
- Critical thinking
- Time management
- Data analysis
- Case management
- Conflict resolution
- Educational support
- Emotional support
- Goal setting and monitoring
- Family systems theory
- Child development expertise
Volunteer Experience
Front Desk, SVMH, Salinas, Ca, Fielded incoming telephone calls to answer questions, direct callers, and take messages for staff., Operated telephone switchboard to answer, screen, and forward calls, providing information, taking messages, and scheduling appointments., Maintained office security standards, checking in guests and issuing badges., Updated Excel tracking spreadsheets with latest project, financial and customer information., Supported customers with prompt answers and personalized support for both callers and visitors.
Awards
- CSUGE, Hartnell College, 01/01/20
- Honor rolls, Hartnell College, 01/01/20
Languages
Spanish
Professional
English
Professional
References
References available upon request.
Timeline
Hospice Volunteer
Montage Health
03.2025 - 05.2025
Health and Safety Family Specialist
Monterey County
11.2021 - Current
Preschool Teacher's Assistant
Hartnell Child Development Center
08.2017 - 01.2020
Front Desk Volunteer
SVMH
BA - progress
CSUMB
AA-T - Sociology
Hartnell College
AA - Lib. Arts. psychology
Hartnell College