Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Cristal Pineda

Grand Prairie,TX

Summary

Highly efficient Associate, well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Online Order Fulfillment Associate

Walmart
06.2021 - Current
  • Picking, bagging customers orders, accurately picking.
  • Provided product price information to customers.
  • Managed customer relations through communication and helpful interactions.
  • Trained new associates
  • Created solutions for customers to satisfy specific needs, quality and budget.

Cashier

Walmart
10.2020 - 06.2021
  • Customer service, knowledge of cash registers and scanners
  • Interpersonal skills dealing with mass number of every day customers
  • Knowledge of store locations and merchandise
  • Welcomed customers and helped determine their needs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Team Member

Whataburger
07.2020 - 01.2021
  • Customer service, Cashier, Ability to read (orders on tickets, menu board, receipts)
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.

Education

Associate of Applied Science - Human Resources Management

El Centro College
Dallas, TX
05.2025

High School Diploma -

South Grand Prairie HighSchool
Grand Prairie, TX
05.2022

Skills

  • Communication
  • Customer service
  • Enthusiastic
  • Hardworking
  • Helpful
  • Multitasking
  • Learn quickly
  • Reliable
  • Teamwork
  • Willing to learn
  • Customer Service
  • Time Management
  • Attention to Detail
  • Computer Skills
  • Relationship Building

Certification

  • Human Resource Assistant
  • Communication Skills for Business (CSB)-Professional Communication

Timeline

Online Order Fulfillment Associate

Walmart
06.2021 - Current

Cashier

Walmart
10.2020 - 06.2021

Team Member

Whataburger
07.2020 - 01.2021

Associate of Applied Science - Human Resources Management

El Centro College

High School Diploma -

South Grand Prairie HighSchool
Cristal Pineda