Cristal Pineda
Grand Prairie,TX
Summary
Highly efficient Associate, well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Online Order Fulfillment Associate
Walmart
06.2021 - Current
- Picking, bagging customers orders, accurately picking.
- Provided product price information to customers.
- Managed customer relations through communication and helpful interactions.
- Trained new associates
- Created solutions for customers to satisfy specific needs, quality and budget.
Cashier
Walmart
10.2020 - 06.2021
- Customer service, knowledge of cash registers and scanners
- Interpersonal skills dealing with mass number of every day customers
- Knowledge of store locations and merchandise
- Welcomed customers and helped determine their needs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Team Member
Whataburger
07.2020 - 01.2021
- Customer service, Cashier, Ability to read (orders on tickets, menu board, receipts)
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
Education
Associate of Applied Science - Human Resources Management
El Centro College
Dallas, TX05.2025
High School Diploma -
South Grand Prairie HighSchool
Grand Prairie, TX05.2022
Skills
- Communication
- Customer service
- Enthusiastic
- Hardworking
- Helpful
- Multitasking
- Learn quickly
- Reliable
- Teamwork
- Willing to learn
- Customer Service
- Time Management
- Attention to Detail
- Computer Skills
- Relationship Building
Certification
- Human Resource Assistant
- Communication Skills for Business (CSB)-Professional Communication
Timeline
Online Order Fulfillment Associate
Walmart
06.2021 - Current
Cashier
Walmart
10.2020 - 06.2021
Team Member
Whataburger
07.2020 - 01.2021
Associate of Applied Science - Human Resources Management
El Centro College
High School Diploma -
South Grand Prairie HighSchool