Cristal Ramirez
Heber,CA
Summary
Organized and efficient volunteer with strong communication skills and a knack for problem solving. Experienced in patient intake, examination support, and electronic health records management, contributing to improved clinic productivity and patient satisfaction. Experienced in Administrative work.
Overview
1
1
year of professional experience
Work History
Volunteer
Clinic
Calexico, CA
06.2024 - 08.2024
- Assisted with patient intake processes and collected vital signs efficiently.
- Provided support during examinations, ensuring patient comfort and confidentiality.
- Sterilized medical instruments and maintained cleanliness in examination rooms consistently.
- Prepared examination rooms for patient visits, ensuring cleanliness and availability of necessary supplies.
- Obtained client medical history, medication information, symptoms, and allergies.
- Supported optimal patient care by performing diagnostic tests under supervision, such as EKGs, phlebotomy, and point-of-care testing.
- Streamlined check-in process by verifying patient information and promptly updating electronic health records.
- Boosted overall clinic productivity through assisting medical staff in organizing schedules, managing patient flow, and prioritizing tasks.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
Volunteer
Dr. Vo Clinic
Calexico, CA
01.2024 - 02.2024
- Participated in patient follow-up communications, ensuring continuity of care and support.
- Collaborated with team members to maintain a clean and safe clinic environment for patients.
- Recorded patient information accurately into electronic health records for easy access by healthcare providers.
- Provided compassionate customer service to patients, addressing inquiries and concerns effectively.
- Facilitated appointment scheduling, optimizing patient flow and reducing wait times in the clinic.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Mentored new volunteers, fostering a supportive and inclusive team environment.
- Assisted with patient check-in and registration processes, ensuring smooth operations.
- Assisted healthcare professionals in daily clinic operations and patient care activities.
- Ensured confidentiality of sensitive health information during all interactions.
Education
Bachelor of Arts - Public Administration
SDSU-IV
Calexico, CA06.2028
Associate of Science - Business Management
Imperial Valley College
Imperial, CA06.2026
Skills
- Positive attitude
- Teamwork and collaboration
- Organized and efficient
- Problem-solving
- Community service
- Time management
- Telephone etiquette
- Administrative tasks
- Multitasking and organization skills
Languages
English
Full Professional
Spanish
Limited Working
Timeline
Volunteer
Clinic
06.2024 - 08.2024
Volunteer
Dr. Vo Clinic
01.2024 - 02.2024
Bachelor of Arts - Public Administration
SDSU-IV
Associate of Science - Business Management
Imperial Valley College