Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Languages
References
Timeline
Generic

Cristal Ramos-Orellana

Clayton,NC

Summary

Observant, compassionate, and service oriented individual with successful background on delivering heartfelt care to residents and customers. Skilled at minimizing hassles and alleviating client concerns through proactive schedule coordination and interaction.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Elderly Caregiver

Claudia Gaitan
Raleigh, NC
03.2024 - Current
  • Collaborated with physicians, nurses, family members, pharmacists, dietitians, therapists, and other healthcare professionals to provide optimal patient care.
  • Delivered highest quality of patient care with focus on meeting individual needs.
  • Participated in continuing education programs related to elder care best practices.
  • Educated family members on caregiving techniques and strategies for managing difficult behaviors.
  • Demonstrated strong problem solving skills, resolving issues efficiently and effectively.
  • Helped clients communicate with loved ones by written messages and relaying verbal messages.
  • Responded quickly in emergency situations in a calm manner.
  • Developed strong relationships with clients based on trust and respect.

Server

First Watch
Raleigh, NC
01.2024 - Current
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Upheld high standards of sanitation in accordance with health department regulations.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Delivered food orders promptly and courteously.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Provided exceptional service to high volume of daily customers.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Responded efficiently to guest inquiries and complaints in a professional manner.

Special Needs Caregiver Volunteer

RSI
Chapel Hill, NC
09.2024 - 09.2024
  • Followed directions from supervisors and completed tasks within appropriate timeframe.
  • Collaborated with other volunteers to create a positive work environment.
  • Worked closely with disabled individuals.
  • Helped clients get in and out of beds and wheelchairs.
  • Organized oral medications for clients following dosage and schedule requirements.

Education

Associate of Arts -

Cape Fear Community College
Wilmington, NC
05-2024

Skills

  • First aid and safety
  • Emotional companionship
  • Time management
  • Friendly and outgoing
  • Active listening
  • Relationship building
  • Problem-solving

Affiliations

  • Dedicated Fitness Advocate and Gym Enthusiast
  • Church Community Volunteer Service Engagement
  • Outdoor Enthusiast
  • Enthusiastic traveler with a keen interest in meeting diverse individuals and experiencing new places

Accomplishments

  • Presidents Award 2024
  • Presidents Award 2023
  • Dean's List Honor Award
  • Honors List 2022

Certification

  • American Heart Association (AHA) CPR Certification

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Special Needs Caregiver Volunteer

RSI
09.2024 - 09.2024

Elderly Caregiver

Claudia Gaitan
03.2024 - Current

Server

First Watch
01.2024 - Current

Associate of Arts -

Cape Fear Community College

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Cristal Ramos-Orellana