Cristal Sanchez
Austin
Summary
Dynamic Medical Assistant with extensive experience at Dell Children's Ambulatory Clinic, specializing in patient care and EHR management. Proficient in immunizations and empathetic communication, consistently enhancing patient experiences while ensuring compliance with OSHA and HIPAA regulations. Recognized for effective teamwork and meticulous attention to detail in fast-paced clinical environments.
Overview
7
7
years of professional experience
Work History
Medical Assistant
Dell Children's Ambulatory Clinic
Austin
01.2024 - 08.2025
- Assisted healthcare providers during patient examinations and procedures to ensure efficiency.
- Prepared medical equipment and supplies daily for clinical procedures.
- Collected and updated patient information in electronic health records promptly.
- Educated patients on medication usage and follow-up care instructions effectively.
- Maintained cleanliness and organization of clinical workspaces consistently.
- Administered injections, medications, and treatments as directed by physician.
- Scheduled appointments for patients through various methods, ensuring proper process adherence.
- Conducted EKGs, spirometry testing, and other diagnostic tests as requested by physician.
Certified Medical Assistant
WellMed
Austin
04.2023 - 04.2024
- Greeted and roomed patients; obtained initial vital signs and chief complaints prior to exams
- Collected and verified patient insurance information and performed prior authorizations as needed
- Sanitized examination rooms before and after patient appointments
- Accurately performed physical and electronic charting duties using EMR/EHR systems
- Performed effective blood draws using various IV placement techniques
- Performed various lab procedures including glucose, flu, strep, and COVID testing
Medical Assistant Externship
Chen Ha, MD
09.2022 - 12.2022
- Assisted with general front desk duties including guest check-ins and rooming patients
- Accurately obtained initial vital signs and interviewed patients to summarize chief complaints for physicians
- Sterilized examination rooms to ensure all staff had a clean, safe, and organized work area
- Learned EMR/EHR systems and became proficient with both physical and electronic charting duties
- Administered injections; set up and performed 12-Lead EKGs and logged results for physician
Receptionist
Access Dental William Cannon
Austin
04.2018 - 12.2021
- Greeted and checked in patients, completed intake and agreement forms
- Answered calls and provided information to patients; Booked appointments and managed calendars
- Contacted clients regarding balances, explained payment options, and processed transactions accurately
- Maintained accurate, secure health records by adhering to HIPAA regulations and company best practices
Education
Medical Assistant Certification Program -
The College of Health Care Professions
12.2022
Skills
- OSHA and HIPAA compliance
- AHA CPR certification
- Phlebotomy and injection administration
- Medical office procedures
- Laboratory protocols
- 12-lead EKG interpretation
- EHR and EMR management
- Bilingual communication (English/Spanish)
- Medical terminology expertise
- Vital signs monitoring and charting
- Appointment scheduling and coordination
- Microsoft Office proficiency
- Empathetic patient care
- Conflict resolution strategies
- Clinical documentation practices
- Laboratory testing techniques
- Patient interaction skills
- Time management abilities
- Team collaboration skills
- Problem-solving aptitude
- Human anatomy knowledge
- Effective communication skills
- Attention to detail
Personal Information
Title: CMA
Occupational Skills
- OSHA/HIPAA Compliance
- AHA CPR Certified
- Phlebotomy & Injections
- Medical Office Procedures
- Medical Lab Protocols
- 12 Lead EKG’s
- EHR/EMR (Electronic Medical Records)
- Bilingual (English/Spanish)
- Medical Terminology
- Vital Signs & Charting
- Appointment Scheduling
- Microsoft Office Suite
- Empathetic Patient Care
- Conflict Resolution
Languages
Spanish
Professional
English
Professional
Timeline
Medical Assistant
Dell Children's Ambulatory Clinic
01.2024 - 08.2025
Certified Medical Assistant
WellMed
04.2023 - 04.2024
Medical Assistant Externship
Chen Ha, MD
09.2022 - 12.2022
Receptionist
Access Dental William Cannon
04.2018 - 12.2021
Medical Assistant Certification Program -
The College of Health Care Professions
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