Cristal Vargas
Wilshire Properties
Frazier Park,CA
1
Language
11
years of professional experience
Dynamic and results-oriented Administrative Professional with over 9 years of experience in bookkeeping and 3 years in front-desk operations. Expertise in managing financial records, optimizing office procedures, and delivering exceptional administrative support. Committed to leveraging strong organizational, communication, and problem-solving skills to enhance team performance and ensure seamless office operations. Eager to contribute to a forward-thinking organization that values efficiency and professionalism.
Work History
Bookkeeper
3 Months- Managed full-cycle bookkeeping functions, ensuring accurate financial recordkeeping and compliance with regulations.
- Implemented automated invoicing processes, enhancing efficiency and reducing manual entry errors.
- Reconciled bank statements and general ledger accounts to maintain financial accuracy and integrity.
- Streamlined accounts payable and receivable processes, improving cash flow management across multiple properties.
- Maintained and processed invoices, deposits, and money logs.
- Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
- Reconciled and corrected issues with financial records.
- Reduced errors in financial reporting by conducting thorough reviews and ensuring accurate data entry.
- Communicated proactively with team members regarding any issues or concerns related to bookkeeping tasks.
Portfolio Manager
8 Years 3 Months- Manage a diverse portfolio of residential and multi-family properties.
- Oversee budgeting, forecasting, and financial reporting for multiple properties; monitor income, expenses, and cash flow to meet financial targets.
- Administer renewals, and tenant relations, maintaining high occupancy and tenant satisfaction.
- Prepare detailed performance reports and present insights and recommendations to property owners and senior management.
- Utilize property management software (AppFolio) to track leasing activity, and financials.
- Identify underperforming assets and developed turnaround strategies to improve financial and operational performance.
- Collaborate with cross-functional teams including leasing agents, maintenance staff, and accounting to optimize portfolio management.
Front Desk Operations
2 Years- Greeted tenants, prospects, and vendors, providing a professional first point of contact for all visitors to the property management office.
- Handled high-volume inbound calls and emails related to rent payments, maintenance requests, lease inquiries, and general tenant concerns.
- Scheduled property tours, maintenance appointments, and meetings for property managers and leasing agents.
- Collected rent payments and issued receipts; property management software (AppFolio).
- Monitored lobby and common areas to ensure cleanliness, security, and a welcoming environment.
Cashier
- Greeted customers in a friendly and professional manner, accurately taking food and beverage orders.
- Operated POS systems to process cash, credit, and mobile payments with speed and accuracy.
- Ensured order accuracy and coordinated with kitchen staff to deliver timely service.
- Handled customer inquiries, complaints, and special requests to ensure high satisfaction.
- Maintained cleanliness of the cashier station, dining area, and condiment stations throughout shifts.
- Assisted with restocking supplies and organizing front-of-house inventory.
- Collaborated with team members during peak hours to meet high-volume customer demand.
- Balanced cash drawer at beginning and end of shifts.
- Followed all food safety, hygiene, and sanitation guidelines to maintain a safe environment.
Education
High School Diploma
Skills
Account management
Adaptability in fast-paced environments
Proficient in Appfolio software
Multitasking and handling interruptions
Team collaboration and cooperation
Critical Thinking
Teamwork & Collaboration
Bilingual
Account reconciliation
Bookkeeping software
Data inputting
General ledger management
Customer relations
Vendor management
Data entry
Languages
Spanish
Native or Bilingual
Timeline
Bookkeeper
Wilshire Properties
2026.04 - 2026.07Read More
Portfolio Manager
LRS Realty and Management, Inc.
2018.01 - 2026.04Read More
Front Desk Operations
LRS Realty and Management, Inc.
2016.01 - 2018.01Read More
Cashier
The Habit
2016.01 - 2016.01Read More
Canoga Park High School
High School Diploma
Read More