Cristalyn Valencia

• Supervised and coordinated staff during shifts, providing training on bakery procedures and customer service.
• Ensured smooth bakery operations by overseeing customer service and product preparation.
• Managed inventory levels and placed orders for supplies to maintain stock.
• Addressed customer inquiries and resolved complaints to uphold service standards.Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
• Trained new employees and delegated daily tasks and responsibilities.
• Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
• Maintained high-quality service and product standards, creating a positive and welcoming atmosphere for customers.
• Monitored and ensured the quality of baked goods through regular quality control checks and necessary adjustments.
• Ensured compliance with health and safety regulations and implemented effective sanitation practices.

- **Patient Care:**
- Assisted patients with daily activities including bathing, dressing, and grooming to enhance comfort and well-being.
- Supported patient mobility and transfers, utilizing assistive devices as necessary for safety and ease.
- Monitored and recorded vital signs (temperature, pulse, blood pressure), ensuring accurate tracking of patient health.

- **Medical Assistance:**
- Aided in the preparation and administration of medications under the supervision of a registered nurse, ensuring proper dosage and timing.
- Assisted with medical procedures and treatments as directed, supporting healthcare professionals in delivering effective care.
- Maintained and cleaned medical equipment and supplies, ensuring functionality and adherence to hygiene standards.

- **Documentation:**
- Accurately documented patient information, observations, and care provided in medical records to ensure clear and comprehensive patient history.
- Reported changes in patient conditions to nursing staff or healthcare providers promptly, facilitating timely medical interventions.

- **Patient Interaction:**
- Provided emotional support and companionship to patients, addressing their concerns and enhancing their overall care experience.
- Communicated effectively with patients, families, and healthcare team members to ensure coordinated and compassionate care.

- **Health and Safety:**
- Adhered to infection control protocols and maintained a clean and safe environment to protect patients and staff.
- Followed safety guidelines and protocols to prevent accidents and injuries, ensuring a secure and compliant workplace.

- **Administrative Support:**
- Assisted with scheduling patient appointments and coordinating care activities to streamline operations and improve patient flow.
- Performed clerical tasks such as filing, answering phones, and managing patient records to support efficient office operations.

• Greet Customers and provide service while working on the floor, taking payments from customers in exchange for goods sold
• Helped customers complete purchases, locate items, and join reward programs.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Listened to customer needs and desires to identify and recommend optimal products.
• Developed strong rapport with customers and created positive impression of business.
• Recommended complementary purchases to customers, increasing revenue.
• Performed cash, card, and check transactions to complete customer purchases.
• Created inviting environment for customers by maintaining store organization and cleanliness.
• Answered questions about store policies and addressed customer concerns.