Summary
Overview
Work History
Education
Skills
Timeline
Generic
Cristel Hagerty

Cristel Hagerty

Boise,ID

Summary

Dynamic cleaning professional with extensive experience at Prestiage Cleaning, recognized for enhancing operational efficiency and customer satisfaction. Skilled in efficient cleaning techniques and problem-solving, I successfully implemented eco-friendly practices, leading to a significant reduction in waste. Committed to maintaining high standards of cleanliness and safety in diverse environments.

Overview

20
20
years of professional experience

Work History

Cleaner

Prestiage Cleaning
Boise, ID
10.2022 - Current
  • Maintained cleanliness and organization in diverse environments, ensuring adherence to health and safety standards.
  • Operated cleaning equipment and tools efficiently, optimizing workflow and reducing downtime.
  • Trained new team members on proper cleaning techniques and safety protocols, enhancing team performance.
  • Developed and implemented efficient cleaning schedules to improve service delivery across multiple sites.
  • Collaborated with management to refine cleaning processes, resulting in enhanced operational efficiency.
  • Provided exceptional customer service by responding effectively to client requests and concerns during services.
  • Led teams in executing large-scale cleaning projects, ensuring timely completion while maintaining high-quality results.
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Removed trash, debris and other waste materials from premises.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Confirmed all cleaning tools and equipment were stored properly after use.
  • Emptied trashcans and transported waste to collection areas.
  • Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
  • Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
  • Provided assistance to other staff members with cleaning of difficult areas.
  • Organized and used industrial cleaning products following strict safety procedures.
  • Increased customer satisfaction by maintaining clean restrooms and public spaces in a timely manner.
  • Strengthened teamwork within the cleaning staff by actively communicating updates on tasks completed or pending work requirements.
  • Performed deep-cleaning tasks for carpets, upholstery, and window treatments to extend their lifespan and maintain appearance.
  • Provided exceptional customer service by addressing inquiries, concerns, or requests from clients in a timely and satisfactory manner.
  • Promoted environmental sustainability by implementing eco-friendly cleaning practices and reducing waste.
  • Demonstrated an outstanding commitment to safety protocols by consistently wearing protective gear during cleaning tasks that involved hazardous materials or situations.
  • Developed strong relationships with clients through professionalism and consistent delivery of reliable services tailored to their specific needs.
  • Contributed to a positive working environment by addressing and resolving maintenance issues promptly.
  • Supported facility operations with comprehensive knowledge of proper chemical usage, storage, and disposal procedures.
  • Maintained high standard of cleanliness in high-traffic areas, contributing to positive first impression for visitors.
  • Maintained detailed logs of cleaning schedules and tasks, ensuring accountability and consistency.
  • Adapted quickly to last-minute cleaning requests, ensuring that all areas were presentable for unexpected visits.
  • Sustained cleanliness and order in outdoor areas, making them more inviting for guests and employees.
  • Implemented recycling program, significantly reducing waste and promoting environmental responsibility.
  • Ensured clean and welcoming environment for clients by meticulously cleaning common areas, restrooms, and offices.
  • Increased cleaning efficiency with introduction of color-coded cloth system to prevent cross-contamination.
  • Fostered safer work environment by promptly addressing spills and potential hazards.
  • Streamlined cleaning processes to increase efficiency without compromising on quality.
  • Improved overall cleanliness and hygiene by using eco-friendly cleaning products and techniques.
  • Upheld cleanliness standards in kitchen and dining areas, ensuring compliance with health regulations.
  • Ensured that all cleaning supplies were stocked and organized, minimizing downtime.
  • Demonstrated flexibility by covering additional shifts when needed, ensuring no disruption in cleaning services.
  • Collaborated with maintenance team to identify and resolve issues requiring repair, enhancing overall facility safety.
  • Reduced spread of illness by implementing rigorous disinfection practices for all high-touch surfaces.
  • Enhanced client satisfaction with thorough cleaning and maintenance of all facilities.
  • Supported event setups and teardowns, ensuring venues were returned to their original state promptly.
  • Contributed to team efforts by training new staff on best practices in cleaning and maintenance.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
  • Cleaned walls and ceilings with special reach tools following regular schedule.
  • Kept public pathways clear of safety hazards and spills with regular checks and attention.
  • Responded immediately to calls from personnel to clean up spills and wet floors.
  • Maintained optimal supply levels to meet daily and special cleaning needs.
  • Maintained floor cleaning and waxing equipment.
  • Vacuumed and shampooed carpets, upholstery and other fabrics.
  • Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
  • Identified repair needs and major maintenance concerns, and escalated issues to management.
  • Used power scrubbing and waxing machines to scrub and polish floors.
  • Assisted with special facility events by preparing rooms, installing decorations, and transporting supplies.
  • Operated buffers and burnishers to clean and polish floors.
  • Supervised supplies in inventory and submitted reorder requests.
  • Used hand trucks or manually lifted supplies, equipment and heavy furniture.
  • Helped outside crew complete grounds maintenance tasks such as mowing grass, trimming bushes and removing debris.

Move In/ Out Cleaner (Owner)

Cristel Clean
Boise, ID
07.2006 - Current
  • Ensured adherence to cleanliness and sanitation standards across various environments.
  • Utilized floor scrubbers and vacuum cleaners to maintain cleanliness and hygiene standards.
  • Executed comprehensive inspections to uphold safety protocols and cleanliness standards.
  • Facilitated training sessions for new staff on cleaning procedures and safety measures to enhance teamwork and operational efficiency.
  • Executed enhanced cleaning techniques to elevate service quality standards.
  • Streamlined scheduling for routine cleaning tasks to enhance workflow efficiency.
  • Facilitated collaboration among team members to effectively address client needs and special requests.
  • Addressed equipment malfunctions to minimize service delivery disruptions.
  • Oversaw cleaning and sanitization of bathrooms, kitchens, and related areas, ensuring adherence to established protocols.
  • Elevated workplace cleanliness through meticulous execution of daily cleaning tasks, including sweeping, mopping, and dusting.
  • Executed removal of trash, debris, and waste materials from premises to maintain cleanliness and safety standards.
  • Implemented effective time management strategies and efficient cleaning methods to consistently meet deadlines.
  • Executed thorough cleaning and polishing of glass doors, mirrors, and surfaces to uphold professional standards.
  • Managed handling of equipment, chemicals, and materials with precision and care.
  • Ensured proper storage of all cleaning tools and equipment post-use.
  • Executed waste management by emptying trashcans and transporting waste to designated collection areas.
  • Streamlined organization of storage area for cleaning supplies to enhance accessibility and efficiency.
  • Oversaw cleaning and maintenance of lobbies, offices, and common areas in commercial buildings.
  • Enhanced facility hygiene by implementing regular sanitization of high-touch surfaces.
  • Facilitated cleaning efforts by supporting staff in tackling challenging areas.
  • Implemented organization and utilization of industrial cleaning products in compliance with stringent safety protocols.
  • Enhanced customer satisfaction by ensuring cleanliness of restrooms and public spaces.
  • Enhanced collaboration among cleaning staff by facilitating communication of task updates and work requirements.
  • Executed comprehensive deep-cleaning tasks for carpets, upholstery, and window treatments to enhance longevity and aesthetic appeal.
  • Delivered exceptional customer service by promptly addressing client inquiries, concerns, and requests.
  • Exhibited unwavering dedication to safety protocols by consistently utilizing protective gear during cleaning operations involving hazardous materials.
  • Championed environmental sustainability through implementation of eco-friendly cleaning practices and waste reduction initiatives.
  • Cultivated robust client relationships through professionalism and consistent delivery of tailored services.
  • Fostered a positive working environment by proactively addressing and resolving maintenance issues.
  • Facilitated facility operations by applying extensive knowledge of chemical usage, storage, and disposal protocols.
  • Enhanced cleaning efficiency through implementation of a color-coded cloth system to eliminate cross-contamination.
  • Ensured cleanliness standards in high-traffic areas to enhance visitor experience.
  • Facilitated collaboration with maintenance team to identify and resolve repair issues, ensuring enhanced facility safety.
  • Maintained pristine and inviting environment for clients through diligent cleaning of common areas, restrooms, and offices.
  • Enhanced overall cleanliness and hygiene standards through implementation of eco-friendly cleaning products and techniques.
  • Responded promptly to last-minute cleaning requests, ensuring all areas remained presentable for unexpected visits.
  • Facilitated event setups and teardowns, ensuring venues restored to original condition efficiently.
  • Spearheaded recycling program implementation, significantly reducing waste and promoting environmental responsibility.
  • Cultivated a safer work environment by proactively addressing spills and mitigating potential hazards.
  • Elevated guest experience by ensuring immaculate conditions in guest rooms and suites.
  • Maintained cleanliness and order in outdoor areas to enhance guest and employee experiences.
  • Executed rigorous disinfection protocols for all high-touch surfaces to minimize illness transmission.
  • Led team initiatives by training new staff on best practices in cleaning and maintenance.
  • Ensured restroom cleanliness through thorough washing and sanitization of walls, floors, and toilets.
  • Executed daily facility inspections, ensuring cleanliness of floors, glass entryways, and waste collection.
  • Executed waste management procedures by emptying waste paper and trash from premises and transferring to designated receptacles.
  • Operated vacuum and shampoo equipment to maintain cleanliness of carpeted areas in office lobbies and corridors.
  • Ensured public pathways remained free of safety hazards and spills through consistent inspections and proactive maintenance.
  • Executed thorough cleaning of walls and ceilings using specialized reach tools.
  • Addressed personnel calls promptly to manage spills and maintain safety standards.
  • Ensured optimal supply levels were maintained to fulfill daily and special cleaning requirements.
  • Oversaw maintenance and operation of floor cleaning and waxing equipment.
  • Executed thorough vacuuming and shampooing of carpets, upholstery, and various fabrics.
  • Ensured compliance with safety standards and established standard operating procedures for mixing and storing hazardous chemicals.
  • Addressed repair needs and major maintenance concerns, escalating critical issues to management.
  • Utilized organic-based chemicals to effectively disinfect floors, counters, and furniture.
  • Operated power scrubbing and waxing machines to maintain clean and polished floors.
  • Facilitated special facility events by preparing rooms, installing decorations, and transporting supplies.
  • Managed operation of buffers and burnishers to ensure clean and polished floors.
  • Oversaw inventory management and executed supply reorder requests.
  • Operated hand trucks and manually lifted supplies, equipment, and heavy furniture to ensure efficient transportation.
  • Oversaw outside crew in executing grounds maintenance tasks, including mowing grass, trimming bushes, and removing debris.
  • Oversaw daily operations to uphold quality standards and enhance customer satisfaction.
  • Established and executed streamlined cleaning protocols to optimize service delivery.
  • Optimized inventory management processes to enhance waste reduction and supply chain efficiency.
  • Evaluated market trends to refine services and enhance competitive positioning.
  • Engaged with customers to evaluate needs and recommend tailored solutions.
  • Enhanced customer satisfaction through implementation of streamlined business processes.
  • Directed daily operations, ensuring accurate and efficient task completion by team members.
  • Facilitated regular performance evaluations to enhance team development and accountability.
  • Cultivated robust communication channels with clients to facilitate service feedback.
  • Led training and supervision of staff on operational procedures and safety practices.
  • Directed comprehensive training sessions on sanitation and cleaning practices.
  • Executed comprehensive residential cleaning services with attention to detail.
  • Elevated client satisfaction through delivery of comprehensive commercial and residential cleaning services.
  • Enhanced expertise in residential cleaning best practices through dedicated professional development and comprehensive industry research.
  • Exhibited adaptability by managing a diverse portfolio of projects, including residential, commercial, and institutional buildings.
  • Monitored cleaning operations for potential safety hazards, implementing corrective measures to ensure a secure work environment.
  • Ensured optimal functionality of televising equipment through regular adjustments, cleaning, and minor repairs.
  • Executed deep-cleaning tasks on mattresses and bedding materials to minimize allergen levels in guest rooms.
  • Sought and engaged in professional development opportunities to elevate skills as a residential youth worker.
  • Oversaw inventory management by monitoring supplies of grill-cleaning materials to ensure availability and minimize waste.
  • Enhanced overall safety standards by implementing rigorous cleaning procedures and utilizing specialized tools and equipment.
  • Oversaw inventory management of cleaning supplies to ensure consistent availability for floor care operations.
  • Elevated customer satisfaction through meticulous cleaning and detailing of vehicles, both interior and exterior.
  • Executed streak-free window cleanings across residential and commercial properties using advanced tools and techniques.
  • Engaged in continuous training sessions to enhance knowledge of industry best practices in residential care settings.
  • Facilitated training sessions for new staff on company policies, procedures, and best practices in residential cleaning services.
  • Implemented operational processes to optimize service delivery efficiency.
  • Cultivated a collaborative team environment through training and mentoring of staff.
  • Formulated innovative marketing strategies to enhance brand visibility and expand market reach.
  • Evaluated market trends to shape product offerings and optimize pricing strategies.
  • Oversaw financial management, including budgeting, financial reporting, and tax preparation.
  • Developed and implemented training programs to enhance employee performance in daily business functions.
  • Recruited, trained, and led a high-performing team of employees to drive company objectives.
  • Cultivated a positive workplace culture that enhanced employee engagement, collaboration, and loyalty.
  • Facilitated organization and attendance of trade shows and special events to enhance product visibility.
  • Guided staff members in implementing best practices for customer service and sales techniques.
  • Monitored industry developments to ensure regulatory compliance and implemented necessary policies and procedures.
  • Facilitated recruitment, hiring, and training processes for team members.
  • Optimized employee shift scheduling based on customer traffic patterns and individual strengths.
  • Oversaw customer relations to enhance satisfaction and foster repeat business.
  • Documented and escalated issues to higher management with comprehensive detail.
  • Designed and executed innovative programs to enhance employee loyalty and minimize turnover.

2nd Shift Night Lead

HP
Boise, ID
11.2018 - 08.2022

Performed comprehensive cleaning of buildings 1,3,5 and 7 to maintain hygienic conditions. Assisted in monitoring the work of team members.

Education

GED - Ged

Boise State University
Boise, ID
05.2002

Skills

Cleaning and Sanitizing

Efficient cleaning techniques

Interior and exterior cleaning

Attention to detail

Dusting techniques

Health and safety compliance

Disinfection practices

Waste management

Window washing proficiency

Physical stamina

Professional appearance

Health and safety regulations

Floor care expertise

Complex Problem-solving

Stain removal techniques

Supply inventory management

Snow removal

Steam cleaning

Conflict resolution

Verbal communication

Basic maintenance

Bloodborne pathogens

Carpet cleaning

Floor waxing

Glass and window washing

Floor maintenance

Polishing surfaces

Restroom upkeep

Safe cleaning with chemicals

Schedule flexibility

Commercial and residential cleaning

Strong work ethic

Organizational skills

Adaptable

Decision-making

Safety standards and protocols

Restroom servicice

Fixture cleaning and polishing

Floor polishing and buffing

Work orders

Facility maintenance

New employee training

Laundry management

Carpet steaming and shampooing

Timeline

Cleaner

Prestiage Cleaning
10.2022 - Current

2nd Shift Night Lead

HP
11.2018 - 08.2022

Move In/ Out Cleaner (Owner)

Cristel Clean
07.2006 - Current

GED - Ged

Boise State University
Cristel Hagerty