Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Cristela Mancia

Springfield,OR

Summary

Dynamic professional with a strong work ethic, and exceptional customer service skills. Certified in First Aid/CPR and a licensed Food Manager, I excel in fostering positive relationships and maintaining organization in fast-paced environments.

Overview

3
3
years of professional experience
1
1
Certification

Work History

SACC Aide

NCS
Springfield, VA
12.2024 - Current
  • Organized creative and fun activities, enhancing children's physical, emotional and social well-being.
  • Provided a safe environment for children to learn and grow in accordance with SACC policies and procedures.
  • Collaborated with other staff members to plan creative learning experiences that engaged students in hands-on activities.
  • Maintained records of attendance, behavior, and developmental milestones.
  • Built and strengthened positive relationships with students, parents and teaching staff.

Rec Leader III

NCS
Springfield, VA
12.2023 - 12.2024
  • Check in clients.
  • Give clients a tour of the facility.
  • Helps clients with membership applications.
  • Answered the phone promptly and directed incoming calls to the correct offices.
  • Served lunch to diverse age groups.
  • Handled money transactions.
  • Resolved customer problems and complaints.
  • Maintained a clean and welcoming reception area, contributing to positive first impression for visitors.

Rec Leader III

NCS
Springfield, VA
01.2023 - 10.2023
  • Plans, prepare, and lead community center activities.
  • Provides leadership and ensures the safety of all center participants.
  • Assists in marketing programs and outreach to the community.

Receptionist

Brown's Arlington Honda
Springfield, VA
07.2022 - 08.2022
  • Greeted incoming guests, notified personnel of guest arrivals, and directed individuals to the correct meeting spaces.
  • Directed numerous calls per day to appropriate recipients, using a multi-line system.
  • Treated visitors with a friendly, approachable attitude.
  • Answered questions regarding company pricing and policies.

Education

High School Diploma -

South County High School
Lorton, VA
06-2022

Skills

  • Good work ethic
  • Customer service skills
  • Keen attention to detail and organization
  • First Aid/CPR
  • Licensed Food Manager 5/30/2024 - 5/30/2029
  • Organizational skills
  • Team collaboration

Certification

  • First Aid / CPR
  • Food Manager

Timeline

SACC Aide

NCS
12.2024 - Current

Rec Leader III

NCS
12.2023 - 12.2024

Rec Leader III

NCS
01.2023 - 10.2023

Receptionist

Brown's Arlington Honda
07.2022 - 08.2022

High School Diploma -

South County High School

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