Cristen Ramos Castillo
Lawrenceville,GA
Summary
A hardworking person who always puts their best in every task to meet and exceed the expectations held by whoever is in authoritative position. Has great experience in customer interaction and communication. Always looking for better growth opportunities and new learning experiences. Have been in positions of management and training of others while maintaining efficiency and wellbeing of employees and customers.
Overview
18
18
years of professional experience
Work History
Cashier/ Manager
Chick-fil-A
02.2012 - 07.2015
- Gave great customer service while tending to orders and drawer responsibilities
- Was promoted to management in 2014 with the responsibilities of keeping store ordinances
- Kept employees busy and efficient while developing their weekly schedules
- Handled financial security of store and nightly closure of building
- Managed and trained cashiers on proper cash handling procedures.
- Resolved customer complaints in a timely manner while maintaining excellent customer service standards.
- Developed strategies to increase customer satisfaction and improve operational efficiency.
Carpenter
AC Framers
06.2006 - 05.2016
- Laid out floor plans while constructing and assembling final product
- Learned as assistant to team lead on proper technique and tool training
- Learned how to source material
Carpenter
Exovations
08.2019 - 03.2021
- Cutting and installing materials into planned design while following Project managers requests and time frame
- Repaired or replaced damaged structures or components.
- Laid out flooring patterns according to design templates or customer specifications.
- Maintained a clean job site at all times by disposing of debris properly after each shift.
- Constructed forms for concrete pours in accordance with building codes.
- Measured, cut and shaped wood materials to specifications using hand tools, such as saws and chisels.
Relocation Specialist
Berger Allied
08.2016 - 07.2019
- Inspected customer furniture and belongings for any existing damages before preparing said items for relocation
- Professionally packed and protected customer items then loaded onto company freight trailers
- Often traveled for jobs either from beginning point or to destination
Installer
California Closets Atlanta
03.2021 - Current
- Assembled furniture using glue, dowels, screws and nails.
- Installed cabinets, fixtures and trim according to plans and blueprints.
- Led apprentices and trainees in building construction and renovation.
- Became a Master Installer in 3 years
Education
High School Diploma -
Central Gwinnett High School
05-2010
Skills
- Bilingual (English and Spanish)
- Power Tool Operation
- Customer Engagement
- Team Management
- Team Collaboration
- Problem-Solving
- Organizational Skills
- Adaptability and Flexibility
Timeline
Installer
California Closets Atlanta
03.2021 - Current
Carpenter
Exovations
08.2019 - 03.2021
Relocation Specialist
Berger Allied
08.2016 - 07.2019
Cashier/ Manager
Chick-fil-A
02.2012 - 07.2015
Carpenter
AC Framers
06.2006 - 05.2016
High School Diploma -
Central Gwinnett High School
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