Summary
Overview
Work History
Education
Skills
Certificates Awards
Languages
Professional Highlights
Timeline
Generic

Cristen Tyndale

Albuquerque,New Mexico

Summary

Motivated professional with extensive experience in customer service and cleaning. Demonstrated ability to adhere to safety regulations while delivering high-quality results. Committed to hard work and meticulous attention to detail in a reputable organization.

Overview

8
8
years of professional experience

Work History

NY Tolling Customer Service Representative

TTEC Talent
, Remote
01.2024 - 03.2025
  • Engaged customers in meaningful conversations to identify needs and resolve issues efficiently.
  • Managed high call volumes while maintaining professionalism under pressure.
  • Cultivated strong customer relationships to promote loyalty and repeat business.
  • Monitored customer feedback to identify opportunities for service improvement.

Production Associate (Contractor)

Marquardt Switches
Cazenovia, NY
04.2022 - 02.2023
  • Maintained accurate records of materials utilized in production processes.
  • Assembled vehicle dashboard components by integrating circuit boards and housing units.
  • Placed buttons and silicone components on assembly parts prior to conveyor belt processing.
  • Troubleshot equipment issues, facilitating repairs or diagnostics reporting.
  • Collaborated with team members to swiftly identify and resolve production challenges.
  • Upheld cleanliness and organization of work area to enhance safety and efficiency.

Customer Service Representative (Contractor)

Navient
, Remote
07.2021 - 11.2021
  • Processed applications for New York Department of Labor Excluded Workers’ Fund program.
  • Reviewed and determined eligibility by approving or denying applications based on claimant information.
  • Conducted outbound calls to claimants for additional documentation required for qualification.

Health Insurance Representative (Contractor)

Peopleshare
, Remote
08.2020 - 02.2021
  • Explained coverage options to potential policyholders, addressing inquiries and concerns effectively.
  • Processed insurance premium payments in compliance with HIPAA regulations.
  • Contributed suggestions in team meetings to enhance operational efficiency.

Sales Associate/Cashier

Staple’s
Philadelphia, PA
04.2018 - 01.2021
  • Provided exceptional customer service by assisting shoppers throughout the store.
  • Processed transactions efficiently with POS systems for customer purchases.
  • Organized merchandise in aisles, maintaining a neat and inviting shopping environment.
  • Updated price tags for discounts and clearance items for accurate pricing.

Housekeeper (Student Volunteer/paid intern)

Einstein Healthcare Network
Philadelphia, PA
04.2017 - 04.2018
  • Ensured neat and tidy patient rooms by changing bed linens and towels.
  • Swept, mopped, dusted walls, vacuumed carpets, and wiped down surfaces for cleanliness.
  • Thoroughly cleaned bathrooms, including toilets, tubs, showers, and sinks.
  • Restocked soap and toilet paper in patient rooms to maintain supply levels.
  • Emptied trash receptacles throughout property to uphold hygiene standards.
  • Inspected patient rooms post-cleaning to confirm presentability and compliance.
  • Adhered to all safety regulations while performing cleaning duties.
  • Reported maintenance issues or damage to supervisors promptly.

Education

High School Diploma -

Olney Charter High School
Philadelphia, PA
06.2017

Skills

  • Attention to detail
  • Sanitation and cleaning
  • Oral and written communication
  • Customer service excellence
  • Professional demeanor
  • Problem solving
  • Stress management
  • Conflict resolution
  • Time management
  • Multi-tasking
  • Team collaboration
  • Microsoft Outlook proficiency
  • Hand-eye coordination
  • Assembly techniques
  • Electronics manufacturing

Certificates Awards

  • Perfect Attendance, 2013 - 2014
  • Excellent Improvement, 2014
  • Diploma/ Completion of Senior Year, 2016 - 2017

Languages

English
Native/ Bilingual
Spanish
Limited

Professional Highlights

  • Customer Service
  • Housekeeping
  • Cleaning/sanitation
  • Production
  • Assembly

Timeline

NY Tolling Customer Service Representative

TTEC Talent
01.2024 - 03.2025

Production Associate (Contractor)

Marquardt Switches
04.2022 - 02.2023

Customer Service Representative (Contractor)

Navient
07.2021 - 11.2021

Health Insurance Representative (Contractor)

Peopleshare
08.2020 - 02.2021

Sales Associate/Cashier

Staple’s
04.2018 - 01.2021

Housekeeper (Student Volunteer/paid intern)

Einstein Healthcare Network
04.2017 - 04.2018

High School Diploma -

Olney Charter High School

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Cristen Tyndale