Cristhian Bonilla Barrera
Thomasville,NC
Summary
Highly dependable and internationally graduated medical technologist with a strong focus on exceptional customer service. Offering 10 years of experience in phlebotomy, handling blood samples, entering patient information, executing and monitoring results. Professional case support specialist with a robust background in client assistance and administrative tasks. Skilled in managing caseloads, coordinating services, and maintaining accurate records. Strong focus on team collaboration and adaptability under changing conditions. Proactive and goal oriented, effective communication, problem-solving abilities, commitment to achieving results, and strict adherence to confidentiality protocols. Experience in the human and health services field, providing support and guidance to individuals in need. Strong understanding of effectively working with people from diverse backgrounds and passionate about helping others access the needed services.
Overview
10
10
years of professional experience
Work History
Case Aide Clinical Department
Southwest Key Program
Austin, TX
02.2024 - 03.2025
- Maintained up-to-date client records, ensuring accurate and timely reporting of progress and outcomes.
- Conducted thorough assessments to identify client needs.
- Maintained strict confidentiality regarding sensitive client information in accordance with agency policies and HIPAA requirements.
- Streamlined documentation processes for improved efficiency and accuracy in case recording.
- Developed strong rapport with clients by demonstrating empathy, active listening, and effective communication skills.
- Assisted social workers with coordinating necessary resources, resulting in timely service provision.
- Participated in staff meetings to review cases, share updates, and discuss strategies for successful outcomes.
- Managed caseload efficiently through time-management skills and task prioritization techniques.
- Provided support to social service clients in navigating available resources.
- Managed social workers home visits budget to create travel expense reports.
- Participated constantly in webinars and seminars to improve knowledge and tools to ensure compliance with ORR policies.
- Proficiency in Microsoft 365, Excel, Teams, Concur and Outlook.
Manager Assistance
ACRI Medical Clinic
Chinandega, Nicaragua
09.2018 - 03.2023
- Assist in compliance with Health Department regulations.
- Coordinate tasks and delegate responsibilities.
- Guide and monitor employee performance.
- Coordinate workflow between departments.
- Update information with companies that supply replacement materials and chemical reagents
- Identify areas for improvement and participate in quality initiatives.
- Develop action plans and monitor progress.
- Participate in patient safety programs.
- Coordinate social aid projects.
- Maintained professional, organized, and safe environment for employees and patients.
Lab Supervisor
ACRI Medical Clinic
Chinandega, Nicaragua
07.2015 - 09.2018
- Communicate safety procedures.
- Supervise staff according to their training and experience.
- Ensured compliance with regulatory standards and regulatory bodies, and updating policies as need.
- Perform blood collections by venipuncture and capillary techniques.
- Maintain patient and specimen information updated.
- Support and supervise the programming, coordination and functions of the laboratory.
- Maintain inventories of chemicals and supplies.
- Ensure the cleaning and maintenance of all laboratory equipment.
Education
Bachelor of Science - Medical Technology
Universidad Cristiana Autonoma De Nicaragua
Leon, Nicaragua07.2015
Certificate of Technical Studies - Spanish/English Medical Interpreter
Guilford Technical Community College
Jamestown, NC09-2025
Skills
- Communication
- Trauma-informed care
- Data entry software
- Leadership
- Adaptability and flexibility
- Teamwork and collaboration
- Bilingual
- Organizational skills
- Problem-solving abilities
- Continuous improvement
- Multitasking Abilities
- Reliability
References
- Angela Avella; Clinical Department Supervisor HS/PRS. Southwest Key Programs.
Phone Number: (347) 604-0773. email: angelavelladep@gmail.com
- Johana Charles; Program Director Southeast Region HS/PRS. Southwest Key Programs.
Phone Number: (407) 756-2526. email: joha.alv@gmail.com
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Case Aide Clinical Department
Southwest Key Program
02.2024 - 03.2025
Manager Assistance
ACRI Medical Clinic
09.2018 - 03.2023
Lab Supervisor
ACRI Medical Clinic
07.2015 - 09.2018
Bachelor of Science - Medical Technology
Universidad Cristiana Autonoma De Nicaragua
Certificate of Technical Studies - Spanish/English Medical Interpreter
Guilford Technical Community College