Hi, I’m
Cristhian Marin V
Crosby,TX
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty. Hardworking Fulfillment Associate proficient in fluid loading, damaged package assessments and team training. Excellent time management, problem-solving and listening skills.
Overview
2
years of professional experience
Work History
Amazon
FC Associate
03.2022 - Current
Job overview
- Unloaded deliveries into warehouse and arranged contents in designated storage areas.
- Operated pallet jacks, forklifts and other heavy equipment to transport merchandise throughout facility.
- Evaluated merchandise for irregularities, flaws or damage prior to packing.
- Selected packing materials based on size, quantity and fragility of package contents.
- Read and analyzed work orders to verify consistency with merchandise information.
- Followed procedures at all times for personal and team safety.
- Collaborated effectively with coworkers on initiatives focused on achieving measurable improvements in production quality and workflow.
- Maintained compliance with company safety policies and called violations to attention of management.
- Cross-trained new associates on picking and filling orders for warehouse products.
Finish Line
Floor Associate
10.2021 - 10.2022
Job overview
- Greeted customers, helped locate merchandise and suggested suitable options.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Informed customers of current store promotions to encourage additional sales purchases.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
McDonald's
Crew Member
07.2021 - 09.2021
Job overview
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Took orders, prepared meals and collected payments.
- Kept food preparation area, equipment and utensils clean and sanitary.
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
Education
San Jacinto College DistrictPasadena, TX
Associate of Science from Cyber Security
05.2025
Pasadena Memorial High SchoolPasadena, TX
High School Diploma
05.2021
Skills
- Teamwork and Collaboration
- Product Selection
- Invoice Verification
- Critical Thinking
- Storage Arrangements
- Pulling and Preparing Orders
- Work Task Prioritization
- Fitting Room Oversight
- Cash Register Operation
- Flooring Project Management
- Room Arrangements
- Safe Workplace Procedures
- Phone Systems
Languages
Spanish
Native or Bilingual
Timeline
FC Associate
Amazon
03.2022 - Current
Floor Associate
Finish Line
10.2021 - 10.2022
Crew Member
McDonald's
07.2021 - 09.2021
San Jacinto College District
Associate of Science from Cyber Security
Pasadena Memorial High School
High School Diploma
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