Summary
Overview
Work History
Education
Skills
Timeline
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Cristhian Zumaeta

Aventura,FL

Summary

Accomplished luxury sales leader proficient in managing boutique operations and teams with forward-thinking and creative mindset. Skilled in merchandising and promoting products to clients and building long-lasting relationships.

Overview

13
13
years of professional experience

Work History

Boutique Manager /Visual Merchandiser

IRO PARIS
04.2019 - Current
  • Managed team of full-time and part-time staff, trained new stylists and monitored performance.
  • Oversaw merchandising strategies to effectively showcase ready to wear products with eye-catching displays.
  • Showed associates how to improve customer interactions and increase sales with successful communication and consultative strategies.
  • Kept morale high with high-energy, collaborative leadership style, regularly incorporating employee feedback and tapping employees for important projects.
  • Prepared yearly and quarterly budgets as well as effective strategies to consistently meet financial targets.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Implemented innovative programs to increase employee loyalty and reduce turnover.

Sales Associate /Key Holder

AKRIS
01.2015 - 10.2018
  • Provided positive first impressions to welcome existing, new, and potential clientele.
  • Engaged with clients to build rapport and loyalty.
  • Used in-store system to locate inventory and place special orders for customers.
  • Generated new sales leads to achieve and exceed monthly sales goals.
  • Built customer loyalty and retention by delivering excellent shopping experiences.

Sales Associate

Barneys New York
11.2010 - 07.2014
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.

Education

Bachelor of Arts - Fashion Design / Fashion Merchandising

Art Institute of Miami
Miami, FL
10.2009

Skills

  • Luxury Sales
  • Customer Retention
  • Business Forecasting
  • Employee Development
  • Performance Improvement
  • P&L Management

Timeline

Boutique Manager /Visual Merchandiser

IRO PARIS
04.2019 - Current

Sales Associate /Key Holder

AKRIS
01.2015 - 10.2018

Sales Associate

Barneys New York
11.2010 - 07.2014

Bachelor of Arts - Fashion Design / Fashion Merchandising

Art Institute of Miami

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Cristhian Zumaeta