Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Quote
Timeline
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Cristhofer Ortega Hercules

plumber, server
Riverdale,MD

Summary

  • Organized Plumbing experienced in assembling, installing and repairing fixtures, fittings and pipes of heating and water systems. Reliable and quick learner with knowledge of job-related equipment and tools. Dedicated to working efficiently to produce quality results.
  • Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.
  • Dynamic server with extensive experience in customer service. Highly organized professional establishes relationships with customers. Stays calm under pressure. Level-headed Certified Nursing Assistant Student dedicated to assisting nurses and physicians in carrying out treatments. Versatile and compassionate individual skillful in observing patient condition, assisting in carrying out tests and evaluations and taking patient pulse, temperature and blood pressure levels. Strong understanding of medical conditions, medications and terminologies. Committed to providing outstanding care and support. Detail-oriented Certified
  • Nursing Assistant with successful geriatric healthcare experience. personable and compassionate with superior communication and rapport-building skills. Strong commitment to comprehensive and individualized patient care and education. Liaises with medical professionals, patients and family to provide continuous top-quality care and education.

Overview

9
9
years of professional experience

Work History

Handyman Assistant

Jmb Plumbing
06.2020 - Current
  • Used couplings, clamps and screws to assemble pipe sections, tubing and fittings.
  • Repaired sinks, dishwashers and other domestic appliances, removing clogs and cleaning pipes.
  • Used rulers and levels to locate and mark position of pipe installations, passage holes and connections.
  • Drilled and cut holes in walls and floors to accommodate passage of pipes.
  • Performed preventive maintenance on plumbing systems to detect leaks and slow drains.
  • Met customer service expectations through problem resolution, daily communication and follow-up, boosting customer service scores [Number]%.
  • Used [Software] and [Software] to maintain accurate records on materials and labor.
  • Hung steel supports from ceiling joists to securely hold pipes in place.
  • Installed underground storm, sanitary sewer, irrigation systems and water piping systems.
  • Filled plumbing fixtures and pipes with water or air to detect and locate leaks.
  • Unclogged drains and replaced faulty fixtures to restore functionality to customer plumbing.
  • Cleaned and maintained plumbing tools and equipment to reduce potential downtime.
  • Followed safety practices and procedures to reduce on-site risks.
  • Selected type and size of piping required for each project.

Seller

My Mother's Restaurant
01.2015 - 09.2020
  • Responded to customers' complaints regarding service and product quality to solve issues.
  • Developed and maintained strong relationships with customers and vendors to establish rapport and build trust.
  • Utilized product knowledge to educate customers on features and benefits.
  • Packed, labeled, and shipped products to customers, providing accurate delivery timelines.
  • Developed promotional strategies to increase awareness and achieve sales goals.
  • Operated cash register to process payments and provided receipts to establish proof of transaction.
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals.
  • Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.

CNA Student

Bladensburg High School
08.2016 - 06.2018
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Cared with empathy and compassion to build positive patient and family relationships.
  • Created positive patient experience by assisting patients with bathing, ambulating, feeding and personal and oral hygiene care.
  • Measured and recorded food and liquid intake and output to report changes to medical and nursing staff.
  • Contributed to overall quality and care of patients by answering calls for help, taking vital signs, and monitoring behavior and physical condition for progress or deterioration.

Education

High School Diploma -

Bladensburg High School
Bladensburg, MD
06.2018

Skills

  • Drain Cleaning
  • Scheduled Services
  • Plumbing Repairs
  • Pipe Measuring and Cutting
  • Multitasking Abilities
  • Visitor Check-In
  • Patient Information
  • Client Support
  • Commercial Projects
  • Reading Comprehension
  • Following Safety Practices
  • Leak Detection
  • Installation and Repair
  • Project Drawings
  • Burning Torch

Languages

Spanish
Native or Bilingual
English
Native or Bilingual
Portuguese
Native or Bilingual
Italian
Limited Working
Finnish
Elementary

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Timeline

Handyman Assistant

Jmb Plumbing
06.2020 - Current

CNA Student

Bladensburg High School
08.2016 - 06.2018

Seller

My Mother's Restaurant
01.2015 - 09.2020

High School Diploma -

Bladensburg High School
Cristhofer Ortega Herculesplumber, server