Cristian A Diaz Lopez
New Brunswick
Summary
Versatile professional with over 6 years of experience across customer service, culinary arts, and warehouse operations. Demonstrates exceptional problem-solving skills and a keen ability to enhance customer relationships, streamline inventory management, and implement innovative solutions in dynamic environments. Eager to apply a results-oriented approach to drive efficiency, improve operational workflows, and contribute to team success in future roles.
Overview
8
8
years of professional experience
Work History
Warehouse Associate
Amazon TEB9
Somerset, NJ
12.2020 - Current
- Waterspider - making sure the floor is clean, with totes and work all day
- Mansort Dept- sorting items
- Problem Solver - Resolve any damaged items, receive any problems with the items.
- Super Users - fixing the machine with any jams, opex, such as basic maintenance and jam clearing of Sure Sort 5lb and 20lb Machines. Knowledge of LOTO, APP, and PPE. Knowledge of SureSort and ELC software to run OPEX sorters. Clearing jams and aligning photoeyes/reflectors in a time-sensitive manner. Basic knowledge of proper rollers, belts, and bearings.
Chef - Cooker
D&E Bakery Restaurant
North Plainfield
03.2022 - 02.2026
- Develop and implement innovative recipes and menu items to attract new customers and increase sales at the restaurant.
- Cook and organize everything for the following day
- Help management with the inventory
- Deliver food for catering
Customer Service
Lexus Dealership
Bridgewater, NJ
05.2018 - 11.2020
- Deliver swap cars from the company to the customers
- Strengthen customer relationships by proactively following up with clients after their vehicle servicing to ensure satisfaction and loyalty towards the Lexus brand.
- Analyze customer feedback data to identify trends and opportunities for improvement in customer service processes at the Lexus Dealership.
- Efficiently manage and coordinate vehicle inventory to ensure prompt delivery of swap cars to customers, contributing to a seamless and convenient customer experience at the Lexus Dealership.
- Collaborate with the sales team to identify opportunities for upselling and cross-selling products or services to customers picking up their swap cars, maximizing revenue and customer satisfaction at the Lexus Dealership.
Education
High School Diploma -
160 driving academy
New Jersey04.2026
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North Plainfield High Scool
North Plainfield06.2018
Skills
- Customer Relationship Management
- Sales Coordination
- Machine Maintenance
- Problem Solving
- Data Analysis
LANGUAGES
Spanish
Timeline
Chef - Cooker
D&E Bakery Restaurant
03.2022 - 02.2026
Warehouse Associate
Amazon TEB9
12.2020 - Current
Customer Service
Lexus Dealership
05.2018 - 11.2020
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North Plainfield High Scool
High School Diploma -
160 driving academy