Cristian Escobar
West Palm Beach,FL
Summary
Top-performing professional with substantial experience in banking and finance. Dedicated to establishing long-term relations with customers to demonstrate trust and decrease account closure rates. Adept at understanding customer needs to recommend appropriate banking products. Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing.
Overview
26
26
years of professional experience
Work History
Personal Banker II
Fifth Third Bank
09.2019 - Current
- Worked closely with management to strategize sales techniques to increase branch production and customer service.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Cross-sold bank products and services to meet customer needs and provide options.
Lead Teller/Lead Operations Associate
Chase Bank
12.2008 - 09.2019
- Maintained and prioritized to-do-list and followed up to complete tasks on-time.
- Executed and maintained quality control processes to meet criteria and standards and increase customer satisfaction.
- Collaborated with other departments to establish smooth implementation of operational processes and procedures.
Senior Teller/Vault Teller
Wachovia Bank
07.2005 - 12.2008
- Balanced staff and vault at end of day and secured monies in accordance with established procedures.
- Performed vault, alarm and door duties to facilitate opening and closing of operations.
- Adhered to dual control processes and audited cash drawers to reduce losses due to accounting errors and employee theft.
Sales Associate
Home Depot
11.2004 - 12.2009
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
Irrigation Technician
Winston Trails Golf Club
09.2000 - 11.2004
- Installed irrigation systems for all types of customers, both residential and commercial.
- Inspected sprinkler heads across grounds and identified maintenance needs.
- Maintained irrigation systems, recirculators and water features in excellent condition through continuous upkeep.
Manager
RadioShack
03.1997 - 09.2000
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
Education
Pre-Apprenticeship - Electrician
North Technical Education Center
Riviera, FL05.2022
High School Diploma -
Lake Worth High School
Lake Worth, FL06.1996
Skills
- Professional Industry Communication
- Good Listening Skills
- Issue and Conflict Resolution
- Client Development and Retention
- Quality Management
- Manage Customer Accounts
Languages
Spanish
Native or Bilingual
Haitian Creole
Limited Working
Timeline
Personal Banker II
Fifth Third Bank
09.2019 - Current
Lead Teller/Lead Operations Associate
Chase Bank
12.2008 - 09.2019
Senior Teller/Vault Teller
Wachovia Bank
07.2005 - 12.2008
Sales Associate
Home Depot
11.2004 - 12.2009
Irrigation Technician
Winston Trails Golf Club
09.2000 - 11.2004
Manager
RadioShack
03.1997 - 09.2000
Pre-Apprenticeship - Electrician
North Technical Education Center
High School Diploma -
Lake Worth High School
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