Cristian Esparza
Houston,Texas
Summary
Dynamic Service Technician with expertise in fluid replacement and brake servicing, honed at Group 1. Proven ability to enhance customer satisfaction through attentive service and strong multitasking skills. Committed to continuous learning and safety, consistently delivering high-quality maintenance while fostering positive relationships with clients.
Overview
1
1
year of professional experience
Work History
Service Technician
Group 1
12.2024 - Current
- Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
- Kept shop areas neat, clean, and free of safety hazards.
- Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
- Installed wiper blades and headlamps and confirmed items' functionality to promote safe vehicle operation.
- Mounted and balanced tires to promote even wear and decrease on-the-road safety hazards.
- Worked alone or in team-based systems to complete up to [Number] oil changes each day.
- Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
- Repaired brake systems
Cashier
Golden Corral Buffet and Grill
03.2024 - 03.2025
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Server
Golden Corral Buffet and Grill
03.2024 - 03.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Education
Automotive Technology -
Houston Community College
Houston, TX04-2025
High School Diploma -
Yes Prep Southside
5515 S Loop East Freeway, Ste B, Houston, TX 7703305-2023
Skills
- Fluid replacement proficiency
- Brake systems
- Continuous learning mindset
- multipoint inspections
- suspension diagnosis
- preventative maintenece
- ability to work well with others
- highly motivated
- healthy work ethic
- Mount tires
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Service Technician
Group 1
12.2024 - Current
Cashier
Golden Corral Buffet and Grill
03.2024 - 03.2025
Server
Golden Corral Buffet and Grill
03.2024 - 03.2025
Automotive Technology -
Houston Community College
High School Diploma -
Yes Prep Southside
Similar Profiles
Nathan BirdNathan Bird
Business Manager at Group 1Business Manager at Group 1
Beryl ParsonBeryl Parson
Sales Associate at Group 1Sales Associate at Group 1
Cameron BurkCameron Burk
Parts Salesman at Group 1Parts Salesman at Group 1
NATALIE MCKENZIENATALIE MCKENZIE
Home Therapies Float Pool at Fresenius Medical CareHome Therapies Float Pool at Fresenius Medical Care
Jor'Dhyn KennersonJor'Dhyn Kennerson
Patient Access Rep II at Memorial HermannPatient Access Rep II at Memorial Hermann