Cristian Fernandez
Summary
Enthusiastic and self-motivated operation supervisor with over 12 years of experience. Reliable, responsible, and hardworking. Dedicated to ensuring efficient and detail-oriented operations. Excels in streamlining shipping and receiving processes to enhance overall efficiency. Talents in team leadership and motivation contribute to a productive work environment. Equipped with high energy levels. Thrives in fast-paced and constantly changing environments. Ready to work diligently to achieve success.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Operation Supervisor
NRS
01.2016 - 09.2023
- Overlooking daily operations and coordinating meetings with workers
- Making sure employees have tools and equipment to execute tasks
- Checking all request and equipment are properly programmed and boxed before shipping
- Going over safety protocols with employees and rules implemented by OSHA
- Making sure all tasks are completed on a timely matter before the day is over
- Making contact with clients on reported issue trouble shooting and following up with a solution
- Following up on emails, Tickets created by client for questions and assistance on our products
- Checking and maintaining inventory levels in warehouse
- Reporting accurate blind counts to H.Q and requesting more equipment if needed.
Inventory Clerk
Boss Revolution
09.2011 - 11.2015
- Checking emails and following up with customer orders
- Entering orders in our database for activation and processing for invoicing
- Shipping and receiving making sure all orders are received and
- Assembling shipping boxes provided by the company for safe shipping entered manually into our system to be generated and shipped out for our clients
- Using our FedEx profile to create labels and print using our printer label machine
- Monitor shipments online for our clients, making sure they arrive
- Opening claims with FedEx when our packages/Orders are lost
- Follow protocol to replace lost or broken items in a timely manner for our clients.
Marketing and Logistics Coordinator
IDT CORP
01.2012 - 10.2015
- Undertook the training and orientation procedures of new warehouse associates and regional area coordinators
- Planned, developed, coordinated and supervised execution of promotional activities and off-site events
- Tracked and analyzed results of marketing programs for effectiveness
- Oversaw 26 Regional Account Managers (RAMs) ensuring consistent and accurate reporting of sales account transactions
- Managed all logistics ordering, inventory management, order fulfilling, and planning
- Conducted warehouse inventory audits
- Developed an inventory tracking workflow process for promotional events
- Used Oasis Sales Software for inventory reconciliation, returns, daily sales, routing inventories, and pending activations
- Certified Critical System Integration (CSI) specialist for IDT's POS Retail System.
Amazon Fulfillment Center Warehouse Associate
Amazon
10.2023 - 01.2024
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
- Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures.
- Assisted in reducing product damage by properly handling and storing materials.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
Order Puller
Smart & Final Distribution Center
01.2011 - 04.2011
- Utilized small hand tools, scales and operated material handling equipment such as forklifts, skids, pallet handlers, hand trucks, and cherry pickers
- Pulled orders according to the order form and rechecked them to ensure accuracy
- Monitored and operated all loading vehicles and maintained optimal level of safety on all power equipment
- Arranged all pallets to ensure safe delivery of products to customers
- Inspected all pallets for accuracy of stickers and addresses
- Problem-solved and researched inventory discrepancies
- Shrink wrapped orders for outbound shipments.
Warehouse/ Delivery Driver
Advanced Records Management
11.2009 - 12.2010
- Drove 20-foot box truck for the purpose of transporting and delivering confidential documents
- Operated material handling equipment such as forklifts, pallet handlers, hand trucks, and cherry pickers
- Worked in the office making calls to our clients, reconciling customer accounts, and setting up appointments for pick-up and delivery
- Processed all incoming orders including: scanning carton barcodes and locations, storing items in record center, downloading scanned information
- Processed retrieval orders including: pulling the items, verifying item, closing service order and preparing for shipment to customer
- Processed all internal moves including: pulling customer material from one location and storing it in another location, investigating all exceptions and closing all work orders in company software
- Processed all destructions including: pulling required material, verifying it for accuracy, preparing it for destruction, investigating and resolving all exceptions.
Distribution Center Associate
Office Depot Distribution Center
02.2007 - 10.2009
- Utilized small hand tools, scales and operated material handling equipment such as forklifts, skids, pallet handlers, hand trucks, and cherry pickers
- Processed retrieval orders including: pulling the items, verifying items and quantities, shrink wrapping pallets, and preparing for shipment to customers
- Prepared orders to be shipped by using our warehouse's handheld scanning inventory device
- Active member of the Office Depot safety program team
- Supported the Loss Prevention Division with investigations.
Driver's Helper
UPS
10.2006 - 12.2006
- Assisted driver with loading and delivering packages to residents and businesses in the area
- Used handheld scanner to enter delivery completion information into the UPS database
- Provided customers with a high level of service that ensured satisfactory customer experiences.
Operations Supervisor
Los Angeles Regional Food Bank
04.2024 - Current
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
- Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
- Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
- Ensured compliance with company policies, industry regulations, safety standards, and local laws during daily operations.
- Coordinated emergency response plans in times of crisis situations or natural disasters affecting company operations.
- Oversaw logistics coordination for seamless transportation of goods between various departments and locations.
- Organized meetings for executives and coordinated availability of conference rooms for participants.
- Maintained a safe work environment, conducting regular safety training sessions for staff.
- Optimized warehouse layout to maximize storage capacity while maintaining easy access to products for efficient picking and packing processes.
- Provided exceptional leadership to the team by setting clear expectations, fostering open communication, and encouraging professional development opportunities.
- Built and maintained relationships with key suppliers and customers to support seamless operations.
- Developed standard and emergency operating procedures for receiving, handling, storing, shipping and salvaging products.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
Education
Diploma -
South Gate High School
South Gate, United States06.2024
EMT/EMS -
Rio Hondo College
Santa Fe Springs, United States06.2009
Skills
- Computer Skills
- Time Management
- Conflict Resolution
- Teamwork
- Customer Service
- Communication Skills
- Adaptability
- Microsoft Office
- Records Management
- Transportation
- Reconciliation
- Material Handling
- Problem Solving
- Setting Appointments
- Timelines
- Microsoft Word
- Sales
- Inventory Management
- Coordinating
- Operations
- Shrink Wrapping
- Leadership
- Integration
- Barcodes
- Communications
- Loss Prevention
- Management
- Closing (Sales)
- Microsoft Excel
- Warehouse Safety
- Order picking and processing
- Warehouse Operations
- Loading and unloading
- Shipping and Receiving
- Heavy Lifting
- Equipment Calibration
- Temperature Control
- Pest control management
- Packaging Safety
- Operations Management
- Staff Supervision
- Task Delegation
- Performance monitoring
- Safety oversight
- Team Training
References
- Joey Seung Bumnoh, Boss Revolution, Seung.bumnoh@idt.net, 3106194275
- Fernando Da Silva, IDT CORP, 7144200364
- Ramce's Rodriguez, NRS, Ramzrodriguez@gmail.com, 9512170816
Certification
California Food Handler Training Certificate Program
- Issue Date 04/22/2024
- Expiration Date: 04/22/2027
CONFIRMATION: 8543361
VERIFICATION CODE: 2024-CIPBLG
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Operations Supervisor
Los Angeles Regional Food Bank
04.2024 - Current
Amazon Fulfillment Center Warehouse Associate
Amazon
10.2023 - 01.2024
Operation Supervisor
NRS
01.2016 - 09.2023
Marketing and Logistics Coordinator
IDT CORP
01.2012 - 10.2015
Inventory Clerk
Boss Revolution
09.2011 - 11.2015
Order Puller
Smart & Final Distribution Center
01.2011 - 04.2011
Warehouse/ Delivery Driver
Advanced Records Management
11.2009 - 12.2010
Distribution Center Associate
Office Depot Distribution Center
02.2007 - 10.2009
Driver's Helper
UPS
10.2006 - 12.2006
Diploma -
South Gate High School
EMT/EMS -
Rio Hondo College
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