Cristian Gallardo
Magna
Summary
-Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
-Experienced with bilingual customer service, focusing on resolving customer issues effectively. Utilizes communication skills to enhance client interactions and satisfaction. Track record of problem-solving in dynamic environments.
Overview
5
5
years of professional experience
Work History
Asset Protection
Walmart DC 3365
06.2023 - 01.2026
- Evaluated the effectiveness of existing asset protection measures and recommended improvements to senior management based on industry trends and best practices.
- Oversaw daily operations to ensure efficiency and compliance with standards.
- Coordinated communication between departments to streamline workflows and enhance collaboration.
- Developed streamlined processes for document management using SharePoint and OneDrive.
- Conducted OSHA compliance audits to ensure adherence to safety regulations.
Sales Associate
VASA Fitness
02.2021 - 05.2023
- Provided exceptional customer service, ensuring member satisfaction and retention.
- Assisted in daily operations, maintaining cleanliness and organization of fitness equipment.
- Educated members on gym policies, procedures, and safety protocols to enhance their experience.
- Collaborated with team members to promote fitness programs and special events, increasing participation rates.
- Trained new associates on operational standards and customer engagement techniques for improved performance.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
High School Diploma -
Granger Highschool
West Valley City, UT06-2022
Skills
- Problem-solving skills
- Customer service
- Fluent bilingualism
- Workplace inspections
- Health and safety training
- Time management
- Computer skills
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Asset Protection
Walmart DC 3365
06.2023 - 01.2026
Sales Associate
VASA Fitness
02.2021 - 05.2023
High School Diploma -
Granger Highschool