Cristian Hernandez
Crockett,TX
Summary
Professional with strong background in emergency communication and crisis management. Skilled in rapid decision-making, effective communication, and critical thinking under pressure. Known for collaborative approach, adaptability, and consistent reliability. Proficient in multi-tasking, problem-solving, and maintaining composure in high-stress environments.
Experienced with efficient material handling, ensuring smooth workflow in warehouse operations. Utilizes forklift operation and inventory management skills to maintain organized and accessible storage. Knowledge of safety protocols and team collaboration to support operational goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Material Handler
Aquapharm Pchem LLC
08.2022 - Current
- Transported inventory items to appropriate locations.
- Packed items into appropriate containers for shipment.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
- Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
911 Dispatcher
Houston County Sheriff's Office
04.2019 - 08.2022
- Monitored Police and Fire radios to provide assistance to responding personnel.
- Provided exceptional customer service to callers in crisis, displaying empathy while obtaining necessary information for emergency response teams.
- Recorded and tracked emergency requests utilizing computer-aided dispatch systems.
- Supported law enforcement officers during high-risk situations by providing vital background data on suspect locations or histories.
- Read system maps and caller information, and documented details in system.
- Proved successful working within tight deadlines and a fast-paced environment.
- Fostered supportive environment for new dispatchers, guiding them through complex calls with patience and expertise.
Server
Lindo Guanajuato Tex-Mex
04.2017 - 05.2018
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Associate of Applied Science - Criminal Justice
Angelina College
Lufkin, TX12-2020
High School Diploma -
Crockett High School
Crockett, TX06-2018
Skills
- Works Well Under Pressure
- Critical thinking
- Active listening
- Computer skills
- Map reading skills
- 911 system information databases
- Material handling
- Order picking
- Warehouse operations
- Shipping and receiving
- Materials handling and transport
- Strong work ethic
- Exceptional customer service
- Memory retention
Certification
- 40 Hour HAZWOPER Training Certification - September 2022
- Intermediate Telecommunicator Certification- July 2021
- Basic Jailer Certification- March 2021
- Basic Telecommunicator Certification- July 2020
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Material Handler
Aquapharm Pchem LLC
08.2022 - Current
911 Dispatcher
Houston County Sheriff's Office
04.2019 - 08.2022
Server
Lindo Guanajuato Tex-Mex
04.2017 - 05.2018
Associate of Applied Science - Criminal Justice
Angelina College
High School Diploma -
Crockett High School
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