Cristian Herrera
Westminster,CO
Summary
Accomplished Data Communication Technician with a proven track record at Spencer Technologies, enhancing network reliability and customer satisfaction. Expert in network troubleshooting and fostering team growth, demonstrated through leadership roles and technical expertise. Skilled in hardware installation and training, achieving significant improvements in operational efficiency and team productivity.
Overview
5
5
years of professional experience
Work History
Data Communication Technician
Spencer Technologies
05.2024 - Current
- Increased overall network reliability by conducting thorough testing and performance analysis on installed systems.
- Provided exceptional customer support by addressing various technical issues in a timely manner.
- Supported company growth initiatives by planning, designing, and deploying scalable data communications solutions as needed.
- Established strong working relationships with colleagues across departments by providing responsive and knowledgeable assistance on data communication topics.
- Improved network efficiency by troubleshooting and resolving data communication issues.
- Installed and configured new devices and system components.
- Collaborated with other technicians to troubleshoot and resolve technical issues.
- Installed and repaired network cabling, hardware and software to maximize operational efficiency.
- Monitored and performed maintenance on telecommunications systems to facilitate optimal performance.
- Developed detailed documentation and technical manuals for telecommunications systems to comply with regulations.
- Installed wiring, cabling and networking hardware on customer premises.
- Read blueprints and schematics to correctly place equipment.
Lead Technicican
The Hiller Companies
12.2023 - 05.2024
- Planned, scheduled, and delegated daily work to team of employees.
- Recognized as a top performer among peers due to outstanding productivity levels and commitment to excellence.
- Conducted quality inspections of completed work, ensuring compliance with established standards and specifications.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Managed team performance by training, mentoring, disciplining, and motivating employees.
- Tested components and systems to evaluate performance and identify concerns.
Foreman
Gigaspan Solutions
08.2019 - 10.2023
- Trained new employees to learn new systems, apply best practices and comply with protocols and regulations.
- Maintained a safe working environment through adherence to safety protocols and regular site inspections.
- Ensured timely completion of projects with effective time management and prioritization of tasks.
- Inspected completed work to verify quality standards and compliance with criteria.
- Enhanced team productivity by providing clear direction, setting expectations, and offering constructive feedback.
- Conducted thorough quality control checks to ensure high standards of workmanship across all projects.
- Evaluated incoming materials for quality and amounts ordered.
- Monitored progress against established benchmarks, adjusting strategies as necessary to meet targets consistently.
Education
No Degree - Cybersecurity
Front Range Community College
Westminster, CO07.2026
High School Diploma -
Northglenn High School
Northglenn, CO05.2011
Skills
- Network Troubleshooting
- Customer Support
- Training and mentoring
- Wireless Networking
- Fiber Optic Installation
- Network Security
- Switches and routers
- Telecommunications infrastructure
- Data Communication Protocols
- Troubleshooting and repair
- Equipment Installation
- Data cabling installation
Additional Information
I am bilingual Spanish is my second language. I have worked on big projects in the past to name a few Denver Broncos Stadium as well as the training center in Dove Valley Steamboat had multiple projects going on that I was in charge of colorado credit union off Central Park and i-70 it was a decent sized projected that I had completed Aurora Public Schools and Denver public Schools I also have worked on several buildings for the School of mines in golden this is a few projects that i remember and there has been more going across all scales from small jobs to big working with as little as just myself to managing a crew of 14 guys which was my biggest crew
Languages
Spanish
Native or Bilingual
Timeline
Data Communication Technician
Spencer Technologies
05.2024 - Current
Lead Technicican
The Hiller Companies
12.2023 - 05.2024
Foreman
Gigaspan Solutions
08.2019 - 10.2023
No Degree - Cybersecurity
Front Range Community College
High School Diploma -
Northglenn High School
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