Experienced installation and repair technician with work history setting up, repairing and configuring telecommunications equipment in both commercial and government technology. Great at building relationships with customers and solving problems with little oversight. Excellent communication and planning skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
9
9
years of professional experience
Work History
Data Communications Technician
Spencer Technologies
11.2021 - Current
Kept up-to-date with advances in technology related to low voltage cabling systems and equipment improvements.
Reviewed blueprints and project specifications ahead of time to fully understand all key details of job.
Identified problematic components and wiring issues and applied troubleshooting techniques.
Improved system efficiency by installing and maintaining low voltage wiring, devices, and control systems.
Managed large-scale data migrations, ensuring minimal downtime and smooth transitions between systems.
Installed and configured various CCTV systems in multiple locations Install, configure, and maintain data cabinets, including racks, patch panels, power strips, and other components inside of data closet.
Efficiently installed, troubleshot and repaired POS equipment to cut company costs and maximize productivity.
Data Communications Technician
Triplo Techs
06.2018 - 11.2021
Installed and maintained data communications equipment, including routers, hubs, switches, and cabling.
Improved network efficiency by troubleshooting and resolving data communication issues.
Assisted in the installation and configuration of VoIP systems.
Set up new POS systems, including configuring settings, setting up networking, and testing functionality.
Installed and maintained CCTV systems, including cameras, monitors, and other security system components for residential and commercial properties.
Improved system efficiency by installing and maintaining low voltage wiring, devices, and control systems.
Managed and prioritized customer service requests to achieve prompt resolution.
Signal Support Systems Specialist 25U
U.S Army
07.2015 - 06.2018
Optimized network efficiency by troubleshooting issues and providing technical assistance to command staff.
Maintained secure communication channels through the proper handling of classified materials and cryptographic keys.
Planed, supervised, and integrated the installation, operation, and maintenance of Combat Net Radios (CNR), to include radio, wire and battlefield automated systems and Blue Force Trackers (BFT; plans and provides unit level training for communications systems and Signal support equipment in a squad and company level.
Trained new system users and employees in classroom type sessions to promote useful system knowledge and operations expertise.
Developed risk mitigation plans for potential communication disruptions during field operations or emergency situations.
Installed and maintained network cable in both permanent and temporary locations in multiple countries under high stress situations.
Education
No Degree - Signal Support Specialist Comsec
Fort Gordon Signal School
Augusta, Georgia
02.2016
High School Diploma -
Roxborough Highschool
Philadelphia, PA
06-2015
Skills
Word
Data Communications
Low Voltage
POS
Cable Installation
Cat6
CCTV
Network Troubleshooting
Structured cabling
Telecommunications
Personal Information
Title: Data Communications Tech
Timeline
Data Communications Technician
Spencer Technologies
11.2021 - Current
Data Communications Technician
Triplo Techs
06.2018 - 11.2021
Signal Support Systems Specialist 25U
U.S Army
07.2015 - 06.2018
No Degree - Signal Support Specialist Comsec
Fort Gordon Signal School
High School Diploma -
Roxborough Highschool
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STAFFORD HARRELLSTAFFORD HARRELL
Controller at Spencer TechnologiesController at Spencer Technologies