Results-driven Nurse Manager with expertise in staff supervision, quality improvement, and budget management. Proven ability to enhance patient care through effective training and interdisciplinary collaboration.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Nurse Manager
Coram/CVS Specialty
06.2019 - Current
Developed and implemented training programs for new hires and existing staff.
Coordinated interdisciplinary team meetings to enhance communication and collaboration.
Oversaw compliance with regulatory standards and quality assurance protocols.
Fostered a culture of continuous education among nursing staff through workshops and seminars.
Held monthly staff meetings to provide clear directive and support, provide opportunities for nurses to share ideas and concerns.
Conducted performance evaluations and provided constructive feedback to support professional growth of nursing staff members.
Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
Managed budgets and controlled costs, achieving financial targets without compromising patient care quality.
Collaborated with interdisciplinary teams to develop individualized care plans for patients with complex needs.
Managed staff scheduling and time off to adequately staff existing and new referrals, while also ensuring nurses were able to use their earned time off.
Coordinated staffing resources during times of high referrals and staffing shortages.
Supervised, directed, and motivated high-quality performance from nursing staff.
Developed and implemented quality improvement initiatives to provide best possible patient care and identify and address areas of concern.
Served as a key point of contact between nursing staff, physicians, administration, and other healthcare professionals.
Investigated and independently resolved complaints from staff, physicians, and patients by leveraging clinical judgment and unit management expertise.
Maintained patient satisfaction scores above 92% by fostering a team-oriented environment among nursing staff.
Evaluated skills of nursing personnel and verified staff certifications for validity.
Promoted a culture of safety within the department, conducting regular risk assessments and addressing potential hazards promptly.
Monitored clinical outcomes closely, identifying areas for improvement and implementing corrective actions.
Continued to perform clinical visits to maintain clinical proficiency and alleviate staffing strain.
Nursing Supervisor
Coram/CVS Specialty Infusion
Cleveland, OH
2019 - 2019
Supervised nursing staff to ensure high-quality patient care and adherence to clinical protocols.
Coordinated patient admissions, discharges, and follow-up care to optimize service delivery.
Implemented training programs for nursing staff, promoting ongoing professional development and compliance with best practices.
Monitored patient outcomes and identified areas for improvement in care processes and protocols.
Primary Nurse Case Manager
Coram/CVS Specialty Infusion
Cleveland, OH
2014 - 2019
Administered specialty infusion therapies in accordance with care plans and safety protocols.
Collaborated with healthcare teams to ensure comprehensive patient care and effective treatment outcomes.
Educated patients on medication management and self-administration techniques for improved adherence.
Monitored patient vital signs, documenting changes and communicating effectively with medical staff.
Developed individualized care plans based on patient assessments and clinical guidelines.
Developed strong therapeutic relationships with patients by actively listening to their concerns and addressing their needs promptly.
Home Health Registered Nurse
Southwest General Home Health
MIddleburgh Heights, OH
2013 - 2014
Responsible for planning, providing, and directing care for patients in the home care setting.
Provided care in accordance with patient care standards, home health regulations, and physician orders.
Coordinated care with local hospital's cancer center to transition patients from an outpatient setting to an in-home setting for continuous chemotherapy infusions using an ambulatory pump.
Primary Nurse Case Manager
Coram Specialty Infusion Services
Tampa, FL
2011 - 2012
Provided nursing care and treatment of home infusion and ambulatory infusion suite patients in accordance with the physician's plan of treatment.
Collaborated with specialty pharmacy to develop and monitor goals of prescribed therapy.
Education
Bachelor of Science - Nursing
College of New Rochelle
New Rochelle
05-2002
Bachelor of Arts - Spanish
Fairfield Unversity
Fairfield, CT
05-1999
Skills
Staff supervision
Quality improvement
Critical thinking
Department management
Clinical supervision
Staff development
Performance improvement
Staff coaching and mentoring
Cost containment
Compliance oversight
Clinical expertise
Motivational skills
Nursing informatics
Staff training
Accomplishments
CRNI Certification.
Organization metrics (overtime, cost per visit, patient satisfaction surveys, compliance standards, nurse productivity, % current and signed plan of treatments) were consistently met.
Collaborated with interdisciplinary teams on a variety of projects and tasks that were eventually implemented at the national level.
Developed a variety of tools to improve processes and compliance amongst nurses in key metrics.