CRISTIAN MEDOR
Coral Springs,FL
Summary
I am a driven and detail-oriented professional with a strong foundation in IT operations, training, and client management, seeking an opportunity where I can continue to grow within the IT field.
As a Desktop Support Technician, I have hands-on experience setting up and configuring desktops, monitors, printers, and phones, as well as installing and maintaining operating systems across Windows and Mac environments. I have troubleshooted hardware and software issues, performed clean installations using hard drives, and resolved technical problems related to computers and printers. I also managed user accounts and password resets through Microsoft Teams while providing in-person technical support. I am most familiar with Windows 10/11 and macOS and take pride in ensuring systems run efficiently.
In my role as a Meta Trainer with Meta Platforms, I have supported training initiatives by guiding team members, reinforcing quality standards, and helping improve overall performance. I have experience providing feedback, assisting with process adherence, and helping individuals adapt to new tools and workflows in a fast-paced, environment.
Additionally, with an active Florida real estate license, I have leveraged technology to streamline processes, manage data, and enhance client outcomes at Millennium Realty Center LLC. My experience in market analysis, contract negotiation, and client relations has strengthened my communication, problem-solving, and analytical skills which translate effectively into IT and training environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Meta Trainer
Meta
Miami, FL
02.2026 - Current
- Develop training materials, programs, and curricula
- Conduct onboarding sessions for new hires
- Adapt training based on different learning styles
- Monitor trainee progress and performance
- Provide feedback and guidance
- Help individuals improve productivity and quality
- Address skill gaps with targeted coaching
IT Support
Renaissance Clinic LLC
Coral Springs, FL
06.2025 - Current
- Established and Managed IT infrastructure for the Office, including network and server hardware, security updates, OS patches, drivers, and BIOS flash.
- Clean Installations for lost admin credentials
- Entra ID user add/ removal (securely) , Group policy and license assignment
- All printer issues from network connectivity to hardware issues.
- Network connectivity issues for users
- User, password resets
- Maintaining OS Updates/ Patches
Real Estate Agent
Millennium Realty Center LLC
Orlando, FL
01.2023 - Current
- Led Client-Focused Property Engagements by coordinating and conducting property showings and open houses, ensuring a professional and informative experience for prospective buyers.
- Negotiated Contracts and Offers to achieve favorable terms for clients, demonstrating strong communication, persuasion, and conflict-resolution skills.
- Conducted In-Depth Market Analyses to inform competitive pricing strategies, showcasing analytical thinking and attention to data trends.
- Ensured Regulatory Compliance by guiding clients through every stage of real estate transactions, ensuring accurate documentation and adherence to legal standards.
- Monitored Local Market Trends and Regulatory Updates to provide informed guidance and maintain a competitive edge.
- Oversaw Full Lifecycle of Real Estate Transactions, from initial inquiry to closing, earning a reputation for reliability and contributing to high client satisfaction and repeat business.
Education
High School Diploma -
Nova High School
Davie06-2018
Skills
- Strong Organizational Skills
- Collaborative Team Player
- Computer literacy
- Technical Support
- Customer Service
- Leadership Experience
- Strong communication and presentation skills
- Analytical thinking and attention to detail
- Adaptability and problem-solving
- Familiarity with tools, workflows, or AI systems
Certification
- Real Estate License
- CompTIA A+ Core 1
- Google IT Support Certification
Timeline
Meta Trainer
Meta
02.2026 - Current
IT Support
Renaissance Clinic LLC
06.2025 - Current
Real Estate Agent
Millennium Realty Center LLC
01.2023 - Current
High School Diploma -
Nova High School