Cristian Morales
Huntington Station,NY
Summary
Hospitality and beverage professional with 10+ years of experience in high-volume restaurants, specializing in guest relationships, beverage sales, and team leadership. Known for building strong connections with guests, creating memorable experiences, and staying calm under pressure. Experienced in wine, spirits, cocktails, inventory management, and staff development. Looking to bring my hospitality background, people skills, and passion for the beverage industry into a sales, account management, or brand-focused role.
Overview
8
8
years of professional experience
Work History
Bartender
Farm Italy
Huntington, NY
08.2025 - Current
- Guide guests through wine, spirits, and cocktail selections with personalized recommendations and dining pairings.
- Drive premium beverage sales through extensive product knowledge and tailored upselling.
- Excel in a high-volume upscale restaurant serving 400–500 covers daily, maintaining speed, accuracy, and exceptional guest service under pressure.
Bartender
City Cellar
Westbury, NY
02.2022 - 08.2025
- Managed an 18-seat bar while delivering exceptional service during high-volume shifts.
- Built lasting relationships with guests through personalized hospitality and beverage recommendations.
- Coordinated private events for 20–50+ guests, ensuring smooth execution and a great guest experience.
Bar/Restaurant Manager
P.F. Chang's
Huntington Station, NY
03.2018 - 02.2022
- Led daily restaurant and bar operations in a fast-paced, high-volume environment.
- Trained front-of-house and bar staff on service standards, enhancing customer experience and beverage knowledge.
- Managed inventory, ordering, scheduling, and cost controls, fostering accountability and teamwork among staff.
Skills
- Wine, Spirits & Cocktail Knowledge
- Beverage Sales & Upselling
- POS Systems
- Inventory Control
- Event Execution
- Relationship Management
- Customer Retention
- Staff Training & Coaching
- Team Leadership
- Hospitality Operations
- Problem Solving
- Presentation and Communication
Professional References
- Peter Blayne, Executive Chef, City Cellar, (516) 606-7046
- Mikhail Kondratiev, Sommelier, The Farm Italy, (516) 521-9369
- Ethan Croucher, General Manager, The Farm Italy, (631) 873-5490
Additional Highlights
- 10+ Years Hospitality & Beverage Experience
- High-Volume Upscale Dining Experience
- Team Leadership & Staff Development
- Beverage Education & Guest Engagement
- Event & Private Party Experience
- Strong Relationship Building & Networking Skills
Accomplishments
- Led my P.F. Chang’s location to the #1 Beverage Items Per Check (Bev IPC) ranking out of more than 200 locations nationwide by coaching the bar team, creating accountability, and focusing on beverage sales.
- Maintained a Top 5 national Bev IPC ranking for multiple consecutive weeks, consistently driving beverage performance through leadership and team development.
- Selected to speak on a company-wide corporate Zoom call with bar managers and operating partners to share the strategies that helped our location achieve and maintain those results.
Timeline
Bartender
Farm Italy
08.2025 - Current
Bartender
City Cellar
02.2022 - 08.2025
Bar/Restaurant Manager
P.F. Chang's
03.2018 - 02.2022