Cristian Ojeda
Anaheim,CA
Summary
Dedicated and motivated individual with a passion for marketing and business administration. Seeking opportunities to pave the way for a long-term career, leveraging skills and experiences to make a valuable contribution to a dynamic team. Committed to advancing within the industry, constantly seeking new knowledge and growth opportunities. Thrilled to embrace fresh challenges and achieve results through strategic thinking and effective communication.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Retail Sales Associate
Columbia Sportswear
10.2024 - Current
- Answered questions about store policies and addressed customer concerns.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Marketing Concierge
Wyndham Vacation Ownership
11.2023 - 07.2024
- Serve as the primary point of contact for guests during their stay, providing personalized recommendations and information about the Anaheim area.
- Qualify guests for timeshare presentations and negotiate incentives, ensuring a positive customer experience while meeting company objectives.
- Deliver exceptional customer service by tailoring interactions to the specific needs and preferences of each guest.
- Collaborated with other hotel departments to resolve guest issues quickly and professionally, earning positive feedback from satisfied guests.
- Contributed to a positive work environment within the concierge team through strong collaboration, open communication, and genuine support for one another.
Retail Sales Associate
Sunrun
06.2023 - 11.2023
- Engaged customers in Home Depot and Costco locations, educating them on the benefits of solar energy solutions.
- Set appointments with potential customers, facilitating consultations with solar experts.
- Developed strong customer relationships, consistently meeting sales targets.
Appointment Setter
Lumio
08.2022 - 02.2023
- Conducted door-to-door canvassing to promote solar energy solutions, targeting specific homeowner needs
- Responded to customer questions and objections to address concerns and build rapport.
- Maintained a positive attitude and high energy levels throughout long hours of door-to-door canvassing
- Successfully scheduled appointments for closers, contributing to increased sales conversions.
Roofer
Roofing Standards
05.2020 - 07.2022
- Applied single-ply roofing systems to commercial buildings, gaining hands-on experience in construction and general labor
- Maintained a strong work ethic in a physically demanding role during the COVID-19 pandemic.
Education
Associate Degree in Business Administration (In Progress) -
Santa Ana College
Santa Ana, CA08.2024
High School Diploma -
Magnolia High School
Anaheim, CA05.2020
Skills
- Door-to-Door Sales
- Retail & Customer Service
- Construction & General Labor
- Effective Communication
- Marketing Strategies
- Time Management
- Customer service
- Problem-solving
- Cash handling
- MS Word, Excel, Internet
Certification
Driver's License (Valid through May 2025)
Survey of International Business ( June 2022)
Additional Information
Currently pursuing an Associate Degree in Business Administration with a minor in Marketing at Santa Ana College. Passionate about learning and continuously developing new skills in marketing and Business Administration.
Timeline
Retail Sales Associate
Columbia Sportswear
10.2024 - Current
Marketing Concierge
Wyndham Vacation Ownership
11.2023 - 07.2024
Retail Sales Associate
Sunrun
06.2023 - 11.2023
Appointment Setter
Lumio
08.2022 - 02.2023
Roofer
Roofing Standards
05.2020 - 07.2022
High School Diploma -
Magnolia High School
Driver's License (Valid through May 2025)
Survey of International Business ( June 2022)
Associate Degree in Business Administration (In Progress) -
Santa Ana College
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